Water Valet - Capital Hot Tubs

Capital Hot Tubs, a proud member of Leslie's family since August 2021, stands as a premier retailer specializing in hot tubs, swim spas, and saunas. With over 30 years of experience in the industry, the company has built a solid reputation for delivering indulgent experiences through high-quality products and exceptional customer service. Capital Hot Tubs is dedicated to maintaining its leadership position by consistently offering expert service and water care solutions facilitated by its skilled Service and Water Valet teams. These teams ensure that every customer enjoys seamless and satisfying experiences through meticulous maintenance and responsive support. Leslie's is renowned for fostering an inclusive and supportive company culture that values diversity and continuous growth, making it a great place to build a career in the wellness and leisure industry.

The role focuses on the maintenance and servicing of water systems for both residential and commercial clients. This position requires direct interaction with customers, offering service, tailored recommendations, and general guidance to ensure that customers' water features remain in optimal condition. With a pay rate of $20.00 per hour, compensation may be adjusted based on the applicant's education, experience, and skill set, combined with internal equity and market alignment. The job entails delivering superior customer service complemented by quality workmanship, embodying professional and ethical conduct at all times. Maintaining appearance standards, adhering to company policies especially regarding safe driving and workplace safety, are essential aspects of the role. The position also involves the practical aspects of water maintenance such as testing chemical levels, performing preventive maintenance like cleaning and replacing filters, managing inventory of chemicals and equipment, and conducting on-site cleaning and repairs.

Employees in this position will use specialized tools including spa vacuum cleaners and telescopic poles for debris removal to uphold the highest standards of spa cleanliness and safety. Additional responsibilities may include draining and refilling hot tubs and swim spas, checking for corrosion or damage, and occasionally performing deliveries. Teamwork plays a critical role, as service team members collaborate to offer superior experiences to all Leslie's customers. The role provides an excellent opportunity to join a forward-thinking company that values its employees, offering them competitive compensation, comprehensive training, a flexible benefits package, a 401K plan with company match, staff discounts, performance rewards, and promising career advancement options. For those passionate about wellness technology and customer interaction, this position offers a fulfilling and stable career path.