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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
potential for bonuses
Retirement plan options
Professional development opportunities
flexible scheduling
Job Description
The Water Park Manager position is offered within a dynamic and lively recreational facility dedicated to providing guests with a premier water-based entertainment experience. This establishment is known for its commitment to safety, guest satisfaction, and operational excellence. Whether a visitor is seeking thrilling water attractions, relaxing leisure spaces, or memorable events, the water park delivers an environment where families and individuals can enjoy quality time together. As a key component of the hospitality and amusement industry, this water park invests in high safety standards, professional staff, and continuously improving its services to meet the evolving needs of its visitors.... Show More
Job Requirements
- Ability to stand walk and work outdoors for extended periods
- Ability to lift up to 25-50 pounds and assist with physical tasks when necessary
- Ability to respond to emergencies including managing crowds and directing staff efficiently
- Certification in CPR First Aid and Lifeguarding
- Relevant certifications in water safety lifeguarding or emergency response may be required
- Previous experience in a management or supervisory role within a water park recreation or hospitality setting
- Bachelor's degree in hospitality management business administration or a related field preferred but not required
Job Qualifications
- Bachelor's degree in hospitality management business administration or a related field preferred but not required
- Previous experience in a management or supervisory role within a water park recreation or hospitality setting
- Strong background in staff management customer service and operations
- Strong leadership and organizational skills with the ability to manage multiple departments and staff
- Excellent communication and interpersonal skills to interact with guests staff and upper management
- In-depth knowledge of water park operations safety regulations and guest service standards
- Financial management skills including budget preparation expense tracking and financial reporting
- Problem-solving skills to address guest issues staff concerns and operational challenges
Job Duties
- Oversee all aspects of park operations including water attractions guest services safety protocols and staff management
- Develop and implement daily operations schedules ensuring adequate coverage of all areas of the park
- Monitor and evaluate the effectiveness of park operations making adjustments as needed to ensure smooth operations
- Ensure that all park facilities and attractions are properly maintained and cleaned
- Supervise and manage a team of supervisors attendants and other staff
- Conduct staff recruitment hiring and performance evaluations to build and maintain a high-performing team
- Provide training and development programs to ensure staff are knowledgeable about safety procedures customer service and operational standards
- Schedule staff and ensure proper staffing levels during peak hours and special events
- Ensure compliance with safety regulations including local state and federal requirements
- Conduct regular safety audits and inspections of park facilities rides and equipment to maintain high safety standards
- Oversee emergency procedures staff training in emergency response and preparedness for accidents or incidents
- Ensure staff maintain certification and are fully trained in CPR first aid and water safety protocols
- Ensure guests receive excellent customer service throughout their visit addressing concerns or complaints promptly and professionally
- Monitor guest experience including wait times cleanliness and overall park satisfaction
- Implement guest feedback systems to collect insights and continuously improve the guest experience
- Oversee the operation of guest services such as ticketing food concessions and rental services
- Collaborate with the marketing team to develop and execute promotional campaigns events and special offers to attract visitors
- Develop strategies to increase park attendance boost revenue and maintain strong seasonal operations
- Monitor sales performance ticketing and revenue metrics and report on financial performance to upper management
- Manage park budgets track expenses and ensure financial efficiency in operations
- Coordinate with maintenance teams to ensure that all equipment water attractions and park amenities are in good working condition
- Oversee the upkeep of facilities including restrooms food courts and other guest areas
- Ensure that park landscaping signage and common areas are well-maintained and aesthetically appealing
- Organize and oversee special events such as themed nights group bookings and seasonal celebrations
- Ensure that events are well-executed including managing guest attendance staffing and operational logistics
- Prepare and manage the annual operating budget for the water park including expenses related to staff maintenance marketing and supplies
- Ensure cost-effectiveness in all aspects of park operations from staffing to purchasing supplies and equipment
- Monitor and report on financial performance identifying areas to reduce costs or increase revenue
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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