Warhammer Store and Cafe Manager: Grapevine

The Warhammer Store and Cafe in Grapevine, TX, is an exciting and unique establishment dedicated to the Warhammer hobby and community. Unlike traditional retail locations, this store serves not only as a retail space but also as a hobby space and cafe, creating a dynamic environment where enthusiasts can come together to explore, enjoy, and celebrate the Warhammer universe. The store acts as a central hub for Warhammer enthusiasts in North America, featuring impressive displays of Warhammer Miniatures, offering an extended range of products, and hosting a variety of thrilling events that engage the community and foster a passion for this iconic hobby.

As a member of the broader Games Workshop family, the Warhammer Store and Cafe holds high standards for customer experience and service, aiming to create a welcoming atmosphere that supports both newcomers and seasoned hobbyists alike. The store's dedication to excellence is reflected in its commitment to providing exceptional customer service and maintaining an environment that continuously evolves and improves with the support of a collaborative team.

The role of General Manager at the Warhammer Store and Cafe is a pivotal position, responsible for overseeing the day-to-day operations of a small, dedicated team. This leadership role is perfect for someone who thrives in a fast-paced, customer-focused environment and who enjoys managing multiple facets of a business including retail, cafe operations, and event hosting. The General Manager will play a key role in driving sales and ensuring each customer receives a personalized and memorable service experience. Responsibilities include ordering daily cafe supplies and unique store items, managing the store’s social media presence—particularly the Facebook page—maintaining and updating striking showcase displays, and making strategic decisions to grow both the store and cafe’s revenue.

While knowledge of the Warhammer hobby and products can be beneficial, it is not a strict requirement, making this an inclusive opportunity for candidates with diverse backgrounds. Experience in food service is advantageous due to the cafe component of the business. The ideal candidate will exhibit a calm and professional demeanor when facing challenges or unexpected situations, ensuring consistent service quality and a positive environment for both staff and customers.

Working with Games Workshop, the parent company, means embracing a culture where attitude and behavior are highly valued alongside skills and experience. The company emphasizes a strong work ethic and prioritizing the needs of the business while fostering a supportive team atmosphere. This role offers a salary of $70,000 per year, reflecting the importance and responsibility of the position within this unique retail and hospitality setting.

A comprehensive benefits package is included, featuring medical, dental, and vision insurance, life and disability coverage, paid time off, a 401(k) retirement plan with company matching contributions, stock options, and an employee discount on Games Workshop products. These benefits underscore the company’s commitment to supporting the well-being and professional growth of its employees.

This opportunity is ideal for individuals passionate about retail management, customer service, and the gaming hobby sector. The Warhammer Store and Cafe provides a distinctive working environment where creativity, community engagement, and operational excellence intersect. Candidates are encouraged to apply by submitting a letter or video explaining their interest and suitability for the role, accompanied by an updated resume. For further inquiries, potential applicants can contact a recruiter directly by phone or email. This is an in-person position located in Grapevine, TX, offering a chance to lead a one-of-a-kind retail and cafe experience dedicated to one of the most popular hobby franchises globally.