Waitstaff Team Leader

Shell Point Retirement Community is a prestigious and compassionate life care community located in Lee County, Florida. Recognized as one of the top 25 employers in the region, Shell Point is the largest retirement community of its kind in the state and ranks as the second largest in the entire country. With a population of approximately 2,400 residents and a team of more than 1,100 dedicated employees, Shell Point is committed to creating a nurturing and supportive environment where residents are treated with dignity and kindness. The community stands apart due to its mission of caring, serving, and satisfying those who call it home, fostering a genuine family atmosphere where employees and residents alike feel valued and respected.

Shell Point’s workplace culture emphasizes respect, compassion, and service, making it a truly unique and fulfilling place to work. Employees are seen as the heart of the community, and the organization strives to provide a comprehensive compensation package that goes beyond just salary. This package includes a variety of health and wellness benefits, professional development opportunities, and financial security incentives, all designed to enhance employees’ quality of life both inside and outside of work. The community offers medical, dental, and vision insurance plans, an onsite health clinic with free generic prescriptions, a 403(b) retirement plan with company matching, and generous paid time off, among other benefits. These offerings help ensure that employees have access to the support and resources they need to maintain their well-being and advance their careers.

The role of Waitstaff Team Lead at Shell Point is integral to maintaining the high standards of dining service within the community. This position is responsible for supervising and coordinating the dining staff to guarantee residents receive efficient, sanitary, and exceptional meal service aligned with Shell Point’s mission. The Waitstaff Team Lead oversees meal counts and manages point-of-sale systems, ensuring the accurate recording of transactions and inventory control. In addition to monitoring the cleanliness and organization of dining areas, this role ensures that team members are well-trained and knowledgeable, promoting consistent delivery of excellent service standards.

Candidates for the Waitstaff Team Lead position should have prior experience in a busy dining environment, with a preference for healthcare dining experience. Strong leadership and communication skills are essential to effectively manage the team and foster a positive work atmosphere. The chosen candidate will play a key role in upholding departmental standards and enhancing the overall dining experience for residents. This position not only requires operational expertise but also a passion for working in an environment where care and service are paramount. Working at Shell Point offers a chance to be part of a dedicated and compassionate team, contributing to a community that values its residents and employees alike.