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Waitress /Server / Hostess/ Bay Host

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $11.00 - $14.00
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Benefits

Free play
1/2 price food
Health Insurance
Dental Insurance
Vision Insurance
401(k) team member match
Free mental well-being platform

Job Description

Topgolf Entertainment Group is a renowned global sports and entertainment company that has revolutionized the way people experience golf and social entertainment. With locations worldwide, Topgolf combines technology, entertainment, and dining to create a unique environment where guests of all ages can enjoy engaging activities alongside delicious food and beverages. Known for its vibrant atmosphere and excellent customer service, Topgolf has established itself as a leader in the entertainment industry, attracting a diverse clientele seeking memorable social experiences.

As a part-time team member at Topgolf, you will play a vital role in delivering exceptional guest experiences within an exciting and fast-paced setting. This position requires individuals who are passionate about hospitality, eager to engage with guests, and committed to maintaining the highest standards of service and safety. Working in the bays, you will greet and welcome guests, provide information about Topgolf's offerings, and ensure that customers enjoy their visit, whether they are seasoned golfers or new to the game. Your responsibilities will include taking and delivering food and beverage orders promptly and accurately, assisting guests with bay setup, and guiding them on how to use the innovative Topgolf technology.

Being part of Topgolf means embracing the company's core values: Fun, One Team, Excellence, Edgy Spirit, and Caring. You will collaborate closely with fellow team members to foster a positive work environment and create memorable moments for each guest. Attention to cleanliness and organization is crucial, as you will be responsible for maintaining the bay areas, including clearing tables and picking up golf balls. The role also demands professionalism in handling guest inquiries and resolving any issues that may arise, ensuring a seamless and enjoyable experience.

Topgolf is committed to equal employment opportunities and fosters an inclusive environment free from discrimination and harassment. As a part-time employee, you will benefit from a supportive workplace culture that values diversity and continuous improvement. Topgolf offers competitive benefits for qualifying team members, including health, dental, and vision insurance, a 401(k) plan with company matching, and access to a free mental well-being platform. In addition, employees enjoy perks such as free play and discounted food, making it a rewarding place to work and grow.

Joining Topgolf means becoming part of a global community dedicated to entertainment excellence and guest satisfaction. If you thrive in dynamic environments and enjoy working with people, this role offers an excellent opportunity to contribute to a unique entertainment venue that blends sport, technology, and hospitality. This part-time role provides flexibility for those seeking evening, weekend, or holiday work hours while offering the chance to be part of a fun and energetic team dedicated to delivering unforgettable experiences.

Job Requirements

  • Must be of legal age to serve alcohol where required by law
  • availability to work evenings, weekends, and holidays
  • ability to work in a fast-paced environment and under pressure
  • previous customer service experience in a hospitality or restaurant setting is preferred
  • excellent interpersonal and communication skills
  • attention to detail and strong organizational skills

Job Qualifications

  • Previous customer service experience in a hospitality or restaurant setting is preferred
  • excellent interpersonal and communication skills
  • ability to work in a fast-paced environment and under pressure
  • attention to detail and strong organizational skills
  • must be of legal age to serve alcohol where required by law
  • availability to work evenings, weekends, and holidays

Job Duties

  • Greet and welcome guests to the bays, providing information about Topgolf offerings
  • take and deliver food and beverage orders to guests in a timely and accurate manner
  • ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls
  • assist guests with bay setup and provide instructions on how to use Topgolf technology
  • handle guest inquiries and resolve any issues or concerns with a high level of professionalism
  • collaborate with other staff members to create a positive and memorable guest experience
  • demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring
  • comply with safety and health regulations at all times

Job Criteria

Experience

No experience required


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