Waitperson, Tipped - DeLeon Springs, FL

Guest Services, Inc. is a premier hospitality management company and National Park Service concessionaire operating across the United States since its founding in 1917. With a longstanding reputation for excellence in hospitality, the company provides best-in-class services at an extensive array of client sites. These include luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation centers, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Guest Services strives to uphold high standards of guest satisfaction and operational excellence by employing dedicated professionals who are passionate about delivering outstanding service.

The Server role at Guest Services is a vital position within the hospitality team, responsible for ensuring guests have an exceptional dining experience. This role requires taking food and beverage orders accurately and serving guests in a timely, courteous, and efficient manner. The server is the face of the dining experience, directly interacting with patrons to answer questions about the menu, provide recommendations, and accommodate special requests. A key component of this role is the ability to maintain a pleasant atmosphere by checking in with guests periodically and anticipating their needs throughout their meal.

Servers at Guest Services are expected to demonstrate strong customer service skills, good sanitation habits, and the ability to carry out billing procedures with accuracy. They must be familiar with age requirements for the service of alcoholic beverages and enforce these policies responsibly. Physical stamina is essential, as the job involves standing for extended periods, moving around the dining area, lifting and carrying supplies, and maintaining a clean and organized workspace. Familiarity with POS systems and touch-screen computers is also required to submit orders and complete transactions efficiently.

Guest Services emphasizes a commitment to diversity, equity, and inclusion (DEI), fostering a workplace where individuals from all backgrounds can thrive and bring their authentic selves to work. The company's inclusive environment encourages teamwork and respect, creating a positive atmosphere for both employees and guests. As an equal opportunity employer, Guest Services considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

This server position offers an hourly wage of $10.98 and involves working in dynamic environments that may include various types of establishments — from fast-paced restaurants to quaint park concession locations. The role demands adaptability, excellent communication skills, and a dedication to service excellence. Employees are supported through training and have opportunities to develop their skills within the hospitality industry. Overall, the position is perfect for individuals who enjoy engaging with people, have a keen attention to detail, and thrive in a fast-moving work environment where quality service is paramount.