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WAITER/WAITRESS (SEASONAL)

Job Overview

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Employment Type

Full-time
Hourly
Seasonal
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Compensation

Hourly
Exact $30.00
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Work Schedule

Flexible
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Benefits

Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts

Job Description

Restaurant Associates, a part of Compass Group, is a leading provider of dining and event catering services for some of the nation’s most prestigious museums, performing arts centers, and corporations. Known for its commitment to excellence and quality service, Restaurant Associates has been recognized as one of the best places to work, having earned Glassdoor's Employee Choice Awards. This season, they are seeking dedicated and customer-oriented Waiters/Waitresses to join their team at Genesis House located at 40 10th Avenue, New York, NY 10014. The employment offered is a seasonal, full-time position with a competitive hourly pay rate of $30.00. The schedule may vary, with more specific details provided during the interview process.

The role of the Waiter/Waitress at Restaurant Associates is vital in delivering exceptional dining experiences to guests. Their responsibilities include taking informative and accurate food and beverage orders and efficiently delivering these items to guests in a timely manner. Waitstaff play a crucial role in maintaining food safety, sanitation standards, and accommodating guest preferences and special dietary needs. This position requires one year of previous serving experience, ensuring that candidates are comfortable and experienced in a fast-paced dining environment.

In this role, you will be expected to warmly greet guests and follow established steps of service, providing attentive and friendly customer service throughout the dining experience. The job also involves communicating effectively with back-of-house staff to guarantee accurate order delivery and managing special requests with professionalism and care. Restaurant Associates values team collaboration, communication skills, and flexibility, expecting the waitstaff to exhibit these traits in their interactions with both guests and colleagues.

Your duties will extend beyond serving food and beverages, requiring you to keep the dining environment clean, safe, and well-organized. Precise cash-handling, complaint management, and operating various dining equipment such as coffee machines and soda dispensers are also part of the daily responsibilities. Waitstaff at Restaurant Associates often support other departments during special events, reflecting the company’s dynamic and collaborative work culture.

Working with Restaurant Associates offers a wide range of benefits designed to support both full-time and part-time employees. These include retirement plans, health and wellness programs, associate shopping programs, identity theft protection, pet insurance, voluntary insurance options, and more. Full-time employees also have access to comprehensive medical, dental, vision, and life insurance benefits along with disability insurance, commuter benefits, and employee assistance programs. Restaurant Associates is committed to creating an inclusive work environment and adheres to all relevant laws related to fair employment practices and accommodations.

Apply today to join a dedicated team that prides itself on outstanding service and become part of a company celebrated for its culture, professionalism, and industry leadership. This opportunity at Genesis House embodies the spirit of service excellence with a competitive wage and extensive benefits, making it an excellent career choice for a motivated individual with serving experience.

Job Requirements

  • One year of previous serving experience
  • ability to work full time on a seasonal basis
  • punctuality and reliable attendance
  • ability to perform essential job functions with or without reasonable accommodation
  • compliance with safety and sanitation policies
  • willingness to work varied days and hours
  • ability to maintain confidentiality regarding personal information

Job Qualifications

  • One year of previous serving experience
  • knowledge of food and beverage service standards
  • ability to communicate effectively with guests and team members
  • customer service skills
  • ability to handle multiple tasks in a fast-paced environment
  • knowledge of food safety and sanitation practices
  • flexibility to work varied schedules
  • basic cash-handling skills

Job Duties

  • Promptly and warmly greet guests in the dining room
  • takes food and beverages in an efficient manner, following established steps of service
  • delivers food promptly and professionally
  • maintains safe food handling and sanitation standards
  • follows up periodically to assist with any additional needs or requests
  • demonstrates complete understanding of menu items and ingredients
  • advises guests on appropriate combinations of food and drinks when requested
  • accommodates reasonable requests and notes preferences
  • communicates directly with back-of-the-house staff to ensure correct orders and accommodate special requests
  • exhibits exceptional communication skills and ability to get along well with others
  • collects tickets and follows proper cash-handling procedures
  • promotes a clean, safe and neat environment for guests
  • promptly addresses complaints or issues and relays relevant information to supervisor
  • ensures dining room is properly set up before and after service period
  • operates dining equipment including fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines
  • works with staff of other departments during special events
  • performs other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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