
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.40 - $20.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical
Dental
Vision
Paid Time Off
flexible scheduling
401k
Bonus opportunities
employee discount
Job Description
Bloomingdale's is a renowned department store known for its unique blend of fashion, style, and outstanding customer service. As a subsidiary of Macy's, Inc., Bloomingdale's has cultivated a reputation for providing an aspirational and approachable shopping experience that makes fashion personal and fun. The company is deeply committed to guiding and inspiring customers to express their creativity through style, ensuring that every visit to Bloomingdale's is like no other store in the world. Bloomingdale's values the contribution of each team member, emphasizing a collaborative, entrepreneurial culture where everyone has a voice and can share ideas across all leadership levels. Diversity of background, thought, and opinion is embraced and celebrated as a core strength of the company, all while maintaining an enjoyable and energetic work environment.
The role of a Server at Bloomingdale's is a vital part of their mission to deliver an unmatched customer experience. Servers in their dining establishments play an integral role in enhancing the shopping journey by providing stylish and creative culinary experiences that complement the overall store atmosphere. Whether customers are enjoying the store's famous frozen yogurt or a sit-down meal with friends, the Server provides exceptional service characterized by attentiveness, deep knowledge of menu offerings, and awareness of ongoing store promotions and events. This position requires handling a fast-paced environment with efficiency and grace, including the ability to manage multiple priorities and learn new procedures quickly.
Servers are expected to deliver outstanding customer satisfaction by offering expert guidance on menu items, including detailed information about portions, ingredients, and allergen considerations. They are skilled in understanding the concept of "Coursing" and how it ties into upselling, ensuring that guests have a complete and memorable dining experience. The ability to accurately take and process food and drink orders using electronic ordering systems is essential. Beyond serving, Bloomingdale's Servers represent the brand’s commitment to quality and style, making dining an extension of the retail environment. This full-time position typically includes opportunities for growth and development, bonus earnings, and a comprehensive benefits package that supports employees' health and well-being from day one.
The role of a Server at Bloomingdale's is a vital part of their mission to deliver an unmatched customer experience. Servers in their dining establishments play an integral role in enhancing the shopping journey by providing stylish and creative culinary experiences that complement the overall store atmosphere. Whether customers are enjoying the store's famous frozen yogurt or a sit-down meal with friends, the Server provides exceptional service characterized by attentiveness, deep knowledge of menu offerings, and awareness of ongoing store promotions and events. This position requires handling a fast-paced environment with efficiency and grace, including the ability to manage multiple priorities and learn new procedures quickly.
Servers are expected to deliver outstanding customer satisfaction by offering expert guidance on menu items, including detailed information about portions, ingredients, and allergen considerations. They are skilled in understanding the concept of "Coursing" and how it ties into upselling, ensuring that guests have a complete and memorable dining experience. The ability to accurately take and process food and drink orders using electronic ordering systems is essential. Beyond serving, Bloomingdale's Servers represent the brand’s commitment to quality and style, making dining an extension of the retail environment. This full-time position typically includes opportunities for growth and development, bonus earnings, and a comprehensive benefits package that supports employees' health and well-being from day one.
Job Requirements
- High school diploma or equivalent
- Effective communication skills
- Ability to read and interpret safety rules and instruction manuals
- Flexible schedule including evenings, weekends, and holidays
- Ability to stand and walk for prolonged periods
- Capability to lift and move up to 25 pounds
- Proficient with using computers and handheld equipment for order processing
Job Qualifications
- High school diploma or equivalent required
- Effectively communicate and present information in one-on-one and small group situations to customers
- Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
- Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Job Duties
- Provide excellent service to ensure customer satisfaction
- Present menu and provide detailed information when asked, e.g., about portions, ingredients, or food allergies
- Understand typical "Coursing" as well as its link to upselling
- Take accurate food and drinks orders using ordering system
- Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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