Bloomingdale’s logo

Waiter/Waitress - Restaurant, Flex Time - Boca Raton

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

competitive pay
flexible holiday time-off
flexible scheduling
instant access to earned wages with PayActiv
401(k) plan options
bonus earning opportunities
employee discount at Bloomingdale's and Macy's Stores

Job Description

Bloomingdale's is a premier department store brand known for its commitment to providing an exceptional shopping experience that combines fashion, style, and customer service. As part of a leading retail group, Bloomingdale's operates numerous stores across the country, offering luxury apparel, accessories, home goods, and gourmet dining options to its discerning customers. The company prides itself on creating an environment where fashion is personal and fun, aiming to inspire customers to embrace creativity and individuality in their style choices. Diversity, collaboration, and an entrepreneurial spirit define the culture at Bloomingdale's, making it not just a retail destination but a workplace that values every colleague's voice regardless of their role or level.

At Bloomingdale's, the role of a Server within their restaurant team is essential to delivering an outstanding customer experience consistent with the brand’s unique mission. This is a dynamic position that goes beyond just serving food; it involves becoming an ambassador of the Bloomingdale's lifestyle and culinary offerings. Whether patrons are stopping by for a quick treat from their famous frozen yogurt stand or sitting down to savor creative dishes in a stylish dining area, the Server plays a crucial role in ensuring every visit is memorable and enjoyable.

The position requires excellent communication skills, a detailed knowledge of the menu, and the ability to anticipate and meet customer needs seamlessly. Servers must be adept at managing fast-paced service environments while maintaining a friendly and professional demeanor. Detailed understanding of menu items includes knowledge about portions, ingredients, and potential allergens, enabling the Server to make thoughtful recommendations and guide guests through the dining experience. Furthermore, understanding the art of "coursing" - the pacing and pairing of dishes to enhance the meal - is key to maximizing both customer satisfaction and revenue through upselling opportunities.

This role offers flexibility in scheduling, accommodating retail hours that often include evenings, weekends, and holidays. The physical demands include prolonged standing and walking, occasional bending or stooping, and the ability to lift or move items up to 25 pounds, qualities that candidates must be prepared to meet. This position is not only about fulfilling duties but also about contributing to the welcoming and stylish atmosphere that Bloomingdale's restaurants are known for.

In addition to a competitive pay structure, Bloomingdale’s provides numerous benefits to its employees, such as flexible holiday time off, instant wage access through PayActiv, 401(k) plan options, opportunities for bonuses, employee discounts at Bloomingdale's and Macy's stores, and clear paths for career advancement within the company. Furthermore, performance-based incentives highlight the importance the company places on rewarding excellence and dedication.

Bloomingdale’s is not just a store; it is a vibrant community where colleagues thrive on passion, innovation, and teamwork. The Server position is a vital part of this community, merging hospitality with style to create dining moments that echo the brand’s celebrated reputation. For those who are motivated by customer service, enjoy a fast-paced environment, and desire to grow within a premier retail and hospitality setting, this opportunity at Bloomingdale’s represents an exciting and rewarding career path.

Job Requirements

  • High school diploma or equivalent
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
  • Ability to communicate effectively with customers and team members
  • Physical ability to stand and walk for prolonged periods
  • Capability to lift or move up to 25 pounds
  • Familiarity with safety and operational procedures

Job Qualifications

  • High school diploma or equivalent
  • Effectively communicate and present information in one-on-one and small group situations to customers
  • Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Job Duties

  • Provide excellent service to ensure customer satisfaction
  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or food allergies)
  • Understand typical "Coursing" as well as its link to upselling
  • Take accurate food and drinks orders, using ordering system
  • Ability to work in a fast-paced environment, handle multiple priorities and learn new procedure

Job Criteria

Experience

Entry Level (1-2 years)


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