Waiter/Waitress - Restaurant, Flex - Newport Beach

Bloomingdale's is a renowned department store that has become a symbol of style, sophistication, and customer-centric retail experience. Founded with a mission to make fashion personal, fun, aspirational yet approachable, Bloomingdale's is dedicated to inspiring its customers to find creative energy through their personal style. As a major player in the retail industry, Bloomingdale's operates stores across the United States, offering a wide range of fashion, accessories, and home goods. The company prides itself on fostering a workplace culture that embraces diversity, encourages collaboration, and values the voices of all its employees regardless of their position within the organization. Bloomingdale's strives to create a unique retail environment that stands apart from typical stores by delivering exceptional customer service and an inviting atmosphere that encourages repeat visits and long-term customer loyalty.

The role of a Server at Bloomingdale's plays a pivotal part in enhancing the overall customer experience within the store's restaurant and dining areas. This position is integral to the company's objective of being unlike any other store in the world, offering not just shopping options but a holistic experience that includes exceptional dining services. Servers at Bloomingdale's are responsible for bringing style to the culinary offerings, supplying guests with creative and delicious dishes that complement their shopping experience. Whether customers are stopping by for a quick frozen yogurt or enjoying a sit-down meal with friends, the restaurant team ensures an exciting and memorable experience through attentive service, comprehensive menu knowledge, and an awareness of store events and promotions.

This position offers competitive pay and flexible scheduling options including the possibility of holiday time off. Additionally, employees have instant access to earned wages through PayActiv, participate in 401(k) plan options, and have opportunities for bonus earnings and career growth. Server employees also enjoy exclusive discounts at Bloomingdale's and Macy's stores, making this role attractive for individuals seeking a vibrant work environment with benefits and growth potential.

Key responsibilities of the server include delivering excellent customer service to uphold the store's reputation for excellence, presenting the menu clearly while providing detailed information about portions, ingredients, and potential allergens, and demonstrating an understanding of menu "coursing" to increase sales effectively. Servers must be adept at taking accurate food and drink orders using the restaurant's ordering system and must manage multiple priorities effectively in a fast-paced environment. This requires strong communication skills, a professional and approachable demeanor, and the ability to work collaboratively as part of the restaurant team. The role demands a flexible schedule, often including evenings, weekends, and holidays, to align with retail hours, making it suitable for candidates who thrive in dynamic, customer-facing roles and enjoy engaging with diverse clientele.

Physical stamina is essential for this role, as it involves prolonged periods of standing and walking throughout the store or department, some crouching, kneeling, and stooping, frequent use of technology such as handheld devices and cash registers, and the ability to lift and move items up to 25 pounds. The job description is a broad overview and may be modified in consideration of collective bargaining agreements. Macy's Inc., the parent company that includes Bloomingdale's, pledges equal employment opportunities and promotes an inclusive workplace environment that supports diversity in background, thought, and opinion.