Waiter/Waitress - Restaurant, Flex - Chestnut Hill

Bloomingdale's is a prestigious and contemporary department store renowned for its unique approach to fashion, making style personal, fun, aspirational, yet approachable. The company is a prominent leader in retail, celebrated for its commitment to inspiring and guiding customers to express their creativity through fashion. With an emphasis on diversity, collaboration, and entrepreneurial spirit, Bloomingdale's works hard to maintain an inclusive workplace where every colleague's voice is valued at all levels of leadership. The culture of Bloomingdale's is lively and supportive, fostering a sense of community and innovation among its employees, making each team member feel crucial in the store's overall mission.

The role of a Server at Bloomingdale's plays a vital part in enriching the customer experience by being an ambassador of the brand's promise to be like no other store in the world. Servers at Bloomingdale's restaurant locations are tasked with delivering stellar customer service that reflects the store's unique style and personality. This position involves much more than simply taking orders; it requires in-depth knowledge of the menu items, including understanding ingredients, portion sizes, and potential allergens, to provide detailed assistance to customers. The Server ensures that every dining encounter is memorable, whether someone is enjoying a casual frozen yogurt or indulging in a sophisticated meal. Working in a fast-paced environment, the Server must juggle multiple tasks efficiently while maintaining an inviting, friendly demeanor.

Additionally, this role supports upselling strategies through the concept of "coursing"—guiding customers through each stage of their meal to optimize their dining experience and increase sales. Candidates must demonstrate excellent communication skills and be adaptable to a flexible schedule that includes day, evening, weekend, and holiday hours. Physical stamina is also essential as the position requires prolonged periods of standing and walking, occasional crouching, kneeling, and frequent use of technology such as handheld devices and cash registers. The job also offers competitive pay, flexible holiday time off, and scheduling, with opportunities for instant wage access, 401(k) plans, bonus earning potentials, and employee discounts at both Bloomingdale's and Macy's stores. Growth and advancement opportunities further enhance the role's appeal within the dynamic retail environment of Bloomingdale's.