WAITER/WAITRESS (PART TIME)

New Haven, CT, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $20.00

Work Schedule

Day Shifts

Fixed Shifts

Benefits

Retirement Plan

Associate Shopping Program

Health and wellness programs

Discount Marketplace

Identity Theft Protection

Pet insurance

voluntary benefits including Critical Illness Insurance

Job Description

Unidine is a leading hospitality company that specializes in providing high-quality food service solutions across various sectors, including healthcare, senior living, and corporate dining. As part of the Compass Group, one of the largest foodservice companies in the world, Unidine has established a reputation for delivering exceptional dining experiences that support wellness and satisfaction for its clients and guests. Their commitment to innovation, sustainability, and hospitality excellence places them at the forefront of the industry. With a vibrant culture that values teamwork, integrity, and personal growth, Unidine offers employees a supportive environment where they can thrive and make a meaningful impact. This position is based at Silver Hill Hospital in Fairfield, CT, a location known for its dedication to providing outstanding patient care and a nurturing atmosphere for both staff and visitors.

The role of a part-time waiter/waitress at Unidine involves playing a crucial part in delivering excellent customer service and ensuring an enjoyable dining experience for guests. Scheduled hours include mornings and afternoons throughout the week and weekend, providing flexibility for individuals seeking part-time opportunities. Pay ranges from $18.00 to $20.00 per hour, making it a competitive and attractive position for those with an interest in hospitality and food service. This job welcomes individuals who possess previous catering, customer service, or food handling experience but is also open to those willing to be trained, emphasizing Unidine’s commitment to employee development.

As a waiter or waitress, you'll greet guests warmly, take and deliver food and beverage orders efficiently, and maintain communication with kitchen staff to ensure accuracy and accommodate special dietary requests. The role requires attention to detail, excellent interpersonal skills, and the ability to manage multiple tasks in a bustling dining environment. Each day offers the chance to create memorable moments for guests while working alongside a dynamic and supportive team. The position demands adherence to food safety and sanitation standards, cash handling protocols, and maintaining a clean and safe dining area. Additionally, the role may involve supporting other departments during special events and functions, highlighting its versatile nature.

Unidine’s hospitality philosophy is grounded in creating connections and enhancing lives through exceptional service. Working here means joining a passionate team dedicated to continuous improvement, high-quality standards, and fostering a positive workplace culture. Employees benefit from robust training programs and comprehensive benefits packages tailored to part-time and full-time associates alike. With opportunities for career growth and the chance to be part of a recognized national foodservice leader, this waiter/waitress position represents a rewarding and engaging employment opportunity for those enthusiastic about hospitality and guest service.

Job Requirements

Prior catering, customer service or food handling experience preferred
availability to work the specified part-time schedule including mornings, afternoons, and weekends
ability to stand for extended periods
good physical stamina
ability to communicate effectively with guests and coworkers
ability to follow food safety standards and cash handling procedures
willingness to learn and be trained as needed
adherence to confidentiality standards

Job Qualifications

High school diploma or equivalent preferred
prior catering, customer service or food handling experience preferred
ability to understand and explain menu items and ingredients
strong communication and interpersonal skills
ability to work well with others
knowledge of safe food handling and sanitation standards
flexibility with work schedule
ability to maintain confidentiality
ability to handle cash transactions accurately

Job Duties

Promptly and warmly greet guests in the dining room
takes food and beverages in an efficient manner, following established steps of service
delivers food promptly and professionally
maintains safe food handling and sanitation standards
follows up periodically to assist with any additional needs or requests
demonstrates complete understanding of menu items and ingredients
advises guests on appropriate combinations of food and drinks when requested
accommodates reasonable requests and notes preferences
communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated
exhibits exceptional communications skills and demonstrates ability to get along well with others
remains flexible and patient when communicating with guests and staff
collects tickets and follow proper cash-handling procedures
promotes a clean, safe and neat environment for guests
maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared
promptly addresses complaints or issues
relays relevant information or complaints directly to supervisor
ensures that the dining room is properly set up prior to and after the service period
keeps area clean and neat while meeting established sanitation standards
operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines
works with staff of other departments to perform job duties during special events and functions
performs other duties as assigned