WAITER/WAITRESS (FULL TIME AND PART TIME)

Bon Appetit Management Company is a leading foodservice provider specializing in operating cafes and dining services across a broad spectrum of venues including corporations, universities, museums, and public restaurants throughout the United States. Renowned for its commitment to socially and environmentally responsible sourcing, Bon Appetit has set industry standards by emphasizing sustainable seafood, cage-free eggs, and cooking everything from scratch with fresh, local ingredients. Located at the Case Western Reserve University campus in Cleveland, Ohio, the company offers an enriching work environment where diversity of thought and inclusion drive business success. Bon Appetit is currently hiring for full-time and part-time Waiter/Waitress positions at this location, providing excellent opportunities for those passionate about delivering exceptional dining experiences and growing their careers within a socially responsible foodservice leader.

The Waiter/Waitress role at Bon Appetit is integral to the smooth operation of dining services and the overall guest experience. The primary responsibility involves taking food and beverage orders efficiently and delivering them promptly to guests while maintaining high standards of customer service and safety. Employees in this role are expected to greet guests warmly, demonstrate comprehensive knowledge of menu items including ingredients and dietary accommodations, and provide recommendations that enhance guest satisfaction. Communication is key, as this role requires close coordination with kitchen staff to ensure accurate order fulfillment and to accommodate any special requests. Additionally, the position demands adherence to food safety, sanitation standards, and proper cash-handling procedures. Maintaining the cleanliness and safety of the dining environment is critical, along with responding to guest inquiries or complaints professionally and promptly. Employees are encouraged to participate in special events and functions, working collaboratively across departments to deliver outstanding service. This position offers a competitive fixed pay rate of $12.00 per hour. Bon Appetit supports employee growth through internal referral bonuses and various health and wellness benefits, making it an appealing opportunity for those seeking flexible scheduling and a rewarding work atmosphere.