WAITER/WAITRESS (FULL TIME AND PART TIME)

Allentown, PA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Exact $16.50

Work Schedule

Day Shifts

Fixed Shifts

Benefits

Retirement Plan

Associate Shopping Program

Health and wellness programs

Discount Marketplace

Identity Theft Protection

Pet insurance

voluntary benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

Commuter Benefits

Employee assistance program

flexible spending accounts

Job Description

Unidine is a leading hospitality company specializing in food service management for various types of organizations including healthcare facilities, senior living communities, and corporate establishments. As a member of Compass Group, one of the largest foodservice companies in the world, Unidine is committed to delivering exceptional dining experiences by combining culinary excellence with outstanding customer service. With a strong focus on innovation, nutrition, and community impact, Unidine takes pride in enhancing the lives of those it serves. The company offers a dynamic and inclusive work environment where employees can grow their careers while making a meaningful difference.

Unidine is currently seeking dedicated full-time and part-time Waiters and Waitresses to join their team at Life Quest The Village located at 2450 John Fries Highway, Quakertown, PA. This position offers flexible schedules with shifts available Monday through Friday from 7:00 am to 3:00 pm or 3:00 pm to 7:30 pm. A fixed pay rate of $16.50 per hour is provided. Candidates with food service experience are encouraged to apply immediately as Unidine looks to strengthen its culinary team, a core part of the business.

The role of a Waiter/Waitress at Unidine involves more than just serving food and beverages; it is about creating memorable dining experiences for guests. Successful candidates will greet guests warmly, take orders accurately, and deliver food promptly while maintaining high standards of food handling and sanitation. The position requires continuous communication with kitchen staff to ensure orders are prepared correctly and special dietary needs or allergen information is accommodated. Moreover, team members must demonstrate exceptional communication skills, patience, and professionalism to handle guest requests and resolve any issues effectively. Maintaining the cleanliness and organization of the dining area is also an essential responsibility.

Unidine provides a supportive and fun work atmosphere where team members can thrive professionally while contributing to a greater mission. The company offers robust benefits including retirement plans, health and wellness programs, and voluntary insurance options. Both full-time and part-time employees are valued as critical contributors to the organization's success and are rewarded with opportunities for career advancement and personal growth. Applicants are invited to join a talented team that is passionate about enhancing lives through culinary service and hospitality excellence.

Job Requirements

Food service experience required
ability to work full-time or part-time schedules Monday through Friday
must be able to stand and walk for extended periods
ability to communicate clearly with guests and team members
must follow food safety and sanitation guidelines
ability to handle cash and operate equipment
willingness to accommodate different work shifts
maintain professionalism and confidentiality

Job Qualifications

High school diploma or equivalent preferred
food service experience required
strong communication and interpersonal skills
ability to work well in a team environment
knowledge of food safety and sanitation standards
ability to handle cash transactions accurately
customer service skills
ability to operate common dining equipment
flexibility to work various shifts including early mornings and evenings
sensitivity to confidentiality and professional conduct

Job Duties

Promptly and warmly greet guests in the dining room
take food and beverage orders efficiently following established service steps
deliver food promptly and professionally while maintaining safe food handling and sanitation standards
follow up periodically to assist with additional guest needs or requests
demonstrate complete understanding of menu items and ingredients and advise guests on food and drink combinations
accommodate reasonable guest requests and preferences
demonstrate knowledge of specialized diets and allergens as needed
communicate directly with back-of-the-house staff to ensure correct order delivery
exhibit exceptional communication skills and maintain positive interactions with guests and staff
handle cash and collect tickets following proper procedures
promote a clean, safe, and neat environment
maintain confidentiality regarding personal or medical information
promptly address complaints or issues and relay to supervisor
ensure proper dining room setup before and after service periods
operate equipment such as fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines
collaborate with other departments during special events and functions
perform other duties as assigned