WAITER/WAITRESS ( FULL TIME AND PART TIME)

Cincinnati, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Hourly

Compensation

Hourly

Exact $17.50

Work Schedule

Flexible

Benefits

Retirement Plan

Associate Shopping Program

Health and wellness programs

Discount Marketplace

Identity Theft Protection

Pet insurance

Medical insurance

Dental Insurance

Vision Insurance

life insurance/AD&D

Disability insurance

Commuter Benefits

Employee assistance program

flexible spending accounts

Job Description

Morrison Living is a prominent hospitality company that operates as part of the Compass Group, one of the world's leading foodservice and support services companies. Known for its commitment to delivering high-quality dining experiences, Morrison Living specializes in hospitality services for senior living communities across the United States. With a dedication to enhancing the quality of life for residents, Morrison Living focuses on culinary innovation, exceptional service, and creating welcoming dining environments. The company prides itself on a culture that values teamwork, respect, and continuous growth, making it a sought-after employer in the hospitality industry.

This job opening is for the position of Waiter/Waitress at the Maple Knoll Village located at 11100 Springfield Pike, Cincinnati, OH 45246. The company is hiring immediately for both full-time and part-time roles with flexible hours and schedules that may vary depending on the needs of the dining service and available shifts. The pay rate for these positions is fixed at $17.50 per hour. Candidates do not need prior experience as Morrison Living is willing to provide training for the right individuals who are enthusiastic and passionate about hospitality.

The role of a Waiter/Waitress at Morrison Living involves much more than taking and delivering orders; it is about creating memorable dining experiences that contribute positively to the lives of the community members. Waitstaff act as a vital link between the kitchen and guests, engaging warmly with patrons and ensuring they receive timely, attentive service. The position requires comprehensive knowledge of menu items and ingredients to assist guests effectively, including accommodating special dietary needs and allergies.

Working at Morrison Living offers an engaging and fun work environment supported by robust benefits. Team members join a collaborative group that values respect and mutual support, fostering a positive workplace culture. Employees have access to various health and wellness programs, retirement plans, shopping discounts, and voluntary benefits, contributing to long-term career satisfaction and personal well-being.

Morrison Living promotes professional growth, encouraging team members to be active participants in the community they serve. Waitstaff regularly communicate with kitchen and service teams to align on orders and customer preferences, ensuring a seamless dining experience. This role also includes maintaining the dining area's safety, cleanliness, and overall ambiance to exceed guests' expectations.

In summary, this Waiter/Waitress position is ideal for individuals who thrive in customer-facing roles within a culinary setting, enjoy teamwork, and are eager to develop their skills in a supportive environment. Being part of Morrison Living means contributing to a larger mission that values hospitality excellence and personalized care in senior living communities, making it a rewarding and meaningful career choice.

Job Requirements

Willingness to train
availability to work full-time or part-time
ability to follow company policies and procedures
good physical stamina to perform job duties
effective communication skills
ability to handle stressful situations calmly
dependability and punctuality
compliance with health and safety standards

Job Qualifications

High school diploma or equivalent preferred
prior experience in food service or hospitality preferred but not required
strong communication and interpersonal skills
ability to work effectively in a team environment
customer service-oriented attitude
basic knowledge of food safety and sanitation practices
ability to handle cash transactions accurately
willingness to learn and be trained
ability to stand and walk for extended periods
flexibility to work varied shifts including weekends and holidays

Job Duties

Promptly and warmly greet guests in the dining room
takes food and beverages orders efficiently following established steps of service
delivers food promptly and professionally maintaining safe food handling and sanitation standards
follows up periodically to assist with any additional needs or requests
demonstrates complete understanding of menu items and ingredients
advises guests on appropriate combinations of food and drinks when requested
accommodates reasonable requests and notes preferences
communicates directly with back-of-the-house staff to ensure orders are delivered correctly and special requests accommodated
exhibits exceptional communication skills and ability to get along well with others
remains flexible and patient when communicating with guests and staff
collects tickets and follows proper cash-handling procedures
promotes a clean, safe, and neat environment for guests
maintains confidentiality regarding personal or medical information
promptly addresses complaints or issues and relays relevant information to supervisor
ensures dining room is properly set up prior to and after service
operates various equipment including fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines
works with staff of other departments during special events and functions
performs other duties as assigned