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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $17.95
Work Schedule
Flexible
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
Restaurant Associates is a prominent dining and event catering provider recognized for serving some of the nation’s most prestigious museums, performing arts centers, and corporate clients. As an industry leader within the foodservice sector, Restaurant Associates prides itself on delivering exceptional culinary experiences and outstanding customer service. The company operates with a commitment to quality, innovation, and sustainability, bringing vibrant and diverse dining options to its wide-ranging clientele. The organization values its associates and invests in their professional growth by fostering an inclusive and supportive work environment. Employees benefit from competitive pay, comprehensive benefits packages, and opportunities for career advancement,... Show More
Job Requirements
- High school diploma or equivalent
- minimum of two years serving experience
- ability to perform physical tasks such as standing for extended periods
- ability to use protective gloves and footwear as required
- ability to follow safety protocols
- ability to work flexible hours including days and nights
- willingness to learn and adapt in a fast-paced environment
- eligibility to work in the United States
Job Qualifications
- Two to four years of previous serving experience
- experience in food handling and customer service
- knowledge of safe food handling and sanitation standards
- ability to communicate effectively with guests and team members
- proficiency in following established service protocols
- understanding of menu items and dietary restrictions
- ability to handle cash and follow cash-handling procedures
- flexibility to work varying shifts
- strong interpersonal skills
- ability to work well under pressure
Job Duties
- Promptly and warmly greet guests in the dining room
- take food and beverage orders efficiently following established steps of service
- deliver food promptly and professionally while maintaining safe food handling and sanitation standards
- follow up periodically to assist with additional needs or requests
- demonstrate complete understanding of menu items and ingredients
- advise guests on appropriate food and drink combinations and accommodate reasonable requests
- demonstrate knowledge of specialized diets and allergens as needed
- communicate with back-of-the-house staff to ensure order accuracy and accommodate special requests
- collect tickets and follow proper cash-handling procedures
- promote a clean, safe, and neat environment for guests
- address complaints promptly and relay information to supervisors
- ensure the dining room is properly set up before and after service
- operate equipment including fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines
- collaborate with other departments during special events and functions
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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