Waiter/Waitress

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $2.13
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Work Schedule

Flexible
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Benefits

flexible schedule
employee discount

Job Description

The Indigo Hotel in MidCity, located at 940 Nunnuhsae Pk Dr NW, Huntsville, AL 35806, is a brand-new establishment that features an exciting new restaurant and coffee bar. Positioned directly across from the Orion Amphitheater, the Indigo Hotel attracts a dynamic and diverse clientele seeking exceptional dining and hospitality services. This venue combines modern ambiance with top-notch service, aiming to deliver a pleasurable experience for all guests. The hotel and its restaurant cater to locals and visitors alike, making it a vibrant hub for social and business gatherings. With its strategic location and high standards, the Indigo Hotel is committed to excellent customer satisfaction and employee satisfaction alike.

The role of waiter/waitress at the Indigo Hotel's restaurant is integral to maintaining the establishment's reputation for outstanding service. This position involves a multifaceted set of responsibilities that blend customer service, operational skills, and teamwork. The waiter/waitress is the primary point of contact between the guests and the kitchen staff, tasked with ensuring a smooth and enjoyable dining experience. This role requires multitasking abilities such as taking and delivering food and beverage orders accurately and efficiently, offering insightful menu recommendations, and providing attentive and courteous service.

This position is available for both full-time and part-time employment, welcoming candidates who thrive in a fast-paced environment and enjoy engaging with people from all walks of life. The wage for this role starts at $2.13 per hour, supplemented by tips, offering an opportunity to increase earnings based on performance and customer satisfaction. Besides the hourly pay, employees benefit from a flexible schedule that accommodates different work-life needs and an employee discount, which adds value for those who enjoy socializing and dining within the venue.

Applicants do not need formal education credentials, making this a great opportunity for individuals looking to enter the hospitality industry or those seeking part-time work alongside other commitments. Essential skills for success in this role include effective communication, responsible handling of cash and credit card transactions, and the ability to maintain composure under pressure. The waiter/waitress should also be a problem-solver and a team player, contributing positively to the restaurant's operational flow and guest satisfaction.

Employees are expected to work on-site, contributing to a vibrant team environment that values every member's input and dedication. Overall, this role is perfect for individuals passionate about hospitality and eager to develop their skills in a supportive and well-regarded hotel restaurant setting. The Indigo Hotel ensures a work culture that promotes respect, reliability, and customer-focused service.

Job Requirements

  • Prior experience as a waiter/waitress
  • showcase teamwork and communication skills
  • able to handle money transactions responsibly
  • able to multitask and act quickly
  • flexible and ready to work in shifts
  • carry at least a high school diploma

Job Qualifications

  • Prior experience as a waiter/waitress
  • teamwork and communication skills
  • ability to handle money transactions responsibly
  • multitasking and quick acting abilities
  • flexibility to work in shifts
  • at least a high school diploma

Job Duties

  • Greeting, seating, and escorting guests
  • providing menu recommendations and additional information
  • upselling additional products when appropriate
  • checking IDs to prevent minors from ordering alcoholic beverages
  • taking orders using software, order slips, or memorization
  • communicating order details to the kitchen staff
  • delivering food and beverages in a timely fashion
  • delivering checks and collecting bill payments
  • cleaning and maintaining the appearance of tables and tableware
  • providing exceptional customer experience

Job Criteria

Experience

No experience required


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