Waiter/Waitress

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $15.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

flexible schedule
employee discount
Paid training
Tips

Job Description

California Grill is a family owned and operated restaurant dedicated to offering a quality dining experience through exceptional customer service, a friendly and comfortable environment, and delicious dishes at fair prices. Located on-site, this establishment prides itself on using only the freshest ingredients daily to craft its menu selections. The restaurant operates with a cooperative and family-centered approach, making every team member feel integral to its success. This spirit of camaraderie extends beyond business; it creates an enjoyable atmosphere not only for guests but also for employees who become a part of the restaurant’s close-knit community. California Grill is known for its attentive and warm service, reinforcing its commitment to providing an unmatched dining experience to all patrons. With a focus on teamwork and mutual respect, the restaurant nurtures a positive workplace culture where every individual's efforts contribute to delivering memorable customer interactions and satisfaction.

The role of a waiter or waitress at California Grill is a dynamic and customer-centered position crucial to maintaining the restaurant’s standard of excellent service. The successful candidate will be tasked with multiple responsibilities including greeting and seating guests, making menu recommendations, taking and delivering food and beverage orders, and managing transactions with accuracy. This position requires someone who can multitask efficiently, balancing food and drink orders along with interacting positively with customers to ensure their complete satisfaction. Important aspects of the role include engaging with guests in a friendly, courteous, and accommodating manner, providing additional product upselling where appropriate, and maintaining cleanliness and orderliness of tables and tableware.

Wait staff at California Grill also play a key role in safety and compliance, such as checking IDs to prevent minors from ordering alcoholic beverages. The restaurant emphasizes the importance of a staff member being a dependable problem-solver and a team player capable of adapting to the fast-paced restaurant environment with a positive attitude. The ability to communicate clearly and coordinate effectively with kitchen staff ensures that orders are fulfilled accurately and in a timely fashion, enhancing the overall guest experience.

Employment with California Grill is full-time and on-site, offering a starting hourly wage of $15.00 plus tips. The role demands flexibility in scheduling, including weekend availability and shifts during day and night hours, allowing the restaurant to meet customer demands throughout various times. California Grill supports its employees through paid training and an employee discount, recognizing the importance of investing in its staff for continued success and job satisfaction. This position is suitable for individuals with or without formal education credentials, emphasizing experience, skills, and attitude over academic qualifications. Those interested in a wait staff position at California Grill should be prepared to contribute actively to an engaging customer service environment, helping to preserve the restaurant’s reputation as a top dining destination.

Job Requirements

  • Must have prior experience as a waiter or waitress
  • Must showcase teamwork and communication skills
  • Must be able to handle money transactions responsibly
  • Must be able to multitask and act quickly
  • Must be flexible and ready to work in shifts
  • Must carry at least a high school diploma

Job Qualifications

  • Prior experience as a waiter or waitress
  • Demonstrated teamwork and communication skills
  • Ability to handle money transactions responsibly
  • Capable of multitasking and acting quickly
  • Flexible and ready to work in shifts
  • High school diploma or equivalent is preferred but not required

Job Duties

  • Greeting, seating, and escorting guests
  • Providing menu recommendations and additional information
  • Upselling additional products when appropriate
  • Checking ids to prevent minors from ordering alcoholic beverages
  • Taking orders using software, order slips, or by memorization
  • Communicating order details to the kitchen staff
  • Delivering food and beverages in a timely fashion
  • Delivering checks and collecting bill payments
  • Cleaning and maintaining the appearance of tables and tableware
  • Providing exceptional customer experience

Job Criteria

Experience

No experience required


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