Waiter/Waitress

Four Seasons Hotel & Private Residences stands as a beacon of luxury hospitality, blending the spirit of its city with a rich culture of signature service. Recognized globally for premium accommodations, impeccable service, and a commitment to creating lasting impressions, Four Seasons has built a reputation as one of the most prestigious luxury hotel brands worldwide. Central to this success is the company’s dedication to its people—employees are considered the driving force behind the unforgettable experiences crafted for guests, residents, and partners. The organization believes in fostering a stellar employee experience and a supportive organizational culture, which equips its workforce to consistently deliver exceptional guest services. This commitment promotes dignity, pride, and fulfillment in every team member's work, creating an environment where self-improvement and excellence are truly valued.

At Four Seasons, values transcend staid service norms; the company emphasizes recognizing every face with warmth and respect, welcoming newcomers with open arms, and treating everyone with the kindness and consideration one would wish for themselves. Whether employees work, stay, live, or discover with Four Seasons, the overarching purpose is to create lasting impressions that remain cherished by guests throughout their lives. This ethos extends beyond guests to encompass connections with people and the wider world, enriching lives through genuine interactions.

The Waiter/Waitress role is a vital position within the Food & Beverage team, focused on delivering exceptional quality and service aligned with Four Seasons’ standards of excellence. This role supports Servers in offering an expertly served poolside dining experience defined by professionalism, friendliness, and attention to detail. Responsibilities include delivering food from the kitchen promptly and accurately, providing guests with detailed insights into flavor profiles, textures, special cooking methods, and unique ingredients to enhance their appreciation of the culinary offerings. The role also involves ensuring that tables are properly set with condiments, utensils, linens, glassware, and silverware to optimize the dining experience.

Moreover, the Waiter/Waitress partners closely with the expeditor to ensure order correctness, supports in maintaining the cleanliness and arrangement of dining spaces, and anticipates guests’ needs to promptly address any concerns. This position requires the physical ability to work both indoor and outdoor areas, adapting to varying weather conditions such as sun, wind, and rain, while maintaining high standards of service in a fast-paced and demanding environment. Effective verbal communication skills are essential for delivering engaging, informative messaging to guests, and the role demands strong multitasking abilities, problem-solving skills, and the capability to handle guest requests professionally.

The ideal candidate will have previous experience in food service or related sectors, with preference given to those who have worked in luxury hospitality settings. Knowledge of English at a fluent level—including reading, writing, and speaking—is vital to communicate effectively with guests and team members. The company offers competitive wages and a comprehensive benefits program, including medical, dental, and vision coverage, retirement savings plans, paid vacation and holidays, sick pay, disability benefits, life insurance, exclusive travel discounts, complimentary employee meals, and extensive learning and advancement opportunities to excel within the hospitality industry. This role offers a rewarding opportunity to contribute to a prestigious global brand that values its employees and fosters a culture of excellence and mutual respect.