WaiterWaitress

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $10.00
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Work Schedule

Standard Hours
Day Shifts
Weekend Shifts
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Benefits

flexible schedule
Paid Time Off
Tips

Job Description

Delta Hotels by Marriott Toledo is an exceptional hospitality establishment located in the vibrant heart of Toledo, Ohio, situated on the prestigious University of Toledo Medical Center campus. This newly launched hotel offers 212 beautifully appointed guest rooms and suites, providing a lavish retreat for visitors seeking either business accommodations or leisurely respites. The property boasts a chic restaurant and bar, expansive banquet facilities covering over 14,000 square feet, and a state-of-the-art fitness center accompanied by a soothing indoor pool. Guests enjoy added conveniences such as complimentary Wi-Fi and free parking, ensuring a comfortable and enjoyable stay.

The hotel is dedicated to delivering memorable experiences that blend comfort, luxury, and impeccable service. Within this exciting environment, the hotel is seeking to hire a Waiter/Waitress who will play a crucial role in maintaining the high standards of hospitality they are known for. This full-time position is perfect for an individual who possesses both strong technical skills related to food and beverage service as well as excellent interpersonal qualities. The waiter/waitress will be entrusted with various responsibilities that contribute directly to exceptional customer satisfaction and efficient operational flow.

Working as a waiter/waitress at Delta Hotels by Marriott Toledo involves a comprehensive range of duties aimed at enhancing guest dining experiences. The role demands attention to detail and the ability to handle multiple tasks simultaneously, including taking and delivering orders accurately and efficiently. The ability to provide informed menu recommendations, guided by a friendly and positive demeanor, is essential to help guests make the most of their dining choices. Responsibility for seating guests, greeting them warmly, and escorting them to their tables sets the tone for their visit, reflecting the hotel’s commitment to attentive service.

Moreover, the waiter/waitress will be responsible for managing monetary exchanges involving cash and credit card transactions with diligence and integrity. Maintaining the cleanliness and attractive appearance of dining areas and tableware is an ongoing priority to uphold the restaurant's inviting ambiance. The role also requires teamwork, excellent communication skills, and flexibility, including readiness to work various shifts. Candidates must hold at least a high school diploma and have prior experience in a similar waitstaff role, as these qualifications are vital to performing the job effectively.

In return for contributing to the guest experience at Delta Hotels by Marriott Toledo, employees enjoy a competitive hourly wage of $10.00, supplemented by tips. Additional benefits include a flexible schedule and paid time off, which support a healthy work-life balance. The job requires on-site attendance and offers a dynamic schedule including 8-hour shifts, weekend availability, and Monday through Friday shifts. This position is an excellent opportunity for individuals who thrive in fast-paced hospitality environments and seek to grow within a respected international hotel brand.

Job Requirements

  • Must have prior experience as a waiter/waitress
  • Must showcase teamwork and communication skills
  • Must be able to handle money transactions responsibly
  • Must be able to multitask and act quickly
  • Must be flexible and ready to work in shifts
  • Must carry at least a high school diploma

Job Qualifications

  • Prior experience as a waiter/waitress
  • Teamwork and communication skills
  • Ability to handle money transactions responsibly
  • Ability to multitask and act quickly
  • Flexibility to work in shifts
  • High school diploma or equivalent

Job Duties

  • Greeting, seating, and escorting guests
  • Providing menu recommendations and additional information
  • Upselling additional products when appropriate
  • Checking IDs to prevent minors from ordering alcoholic beverages
  • Taking orders using software, order slips, or by memorization
  • Communicating order details to the kitchen staff
  • Delivering food and beverages in a timely fashion
  • Delivering checks and collecting bill payments
  • Cleaning and maintaining the appearance of tables and tableware
  • Providing exceptional customer experience

Job Criteria

Experience

Mid Level (3-7 years)


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