Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and development programs
Job Description
Public is a sophisticated restaurant located in a historic area surrounded by iconic architecture including the Masonic Temple and the Rhode Island Statehouse. The establishment offers a unique blend of modernist design with classic American influences, evocative of a Newport mansion drawing room. This carefully curated ambiance creates a welcoming and refined environment that attracts a diverse clientele ranging from trendsetting hipsters to distinguished Senators. Known for its masculine and warm setting, Public prides itself on providing an exceptional dining experience where guests can enjoy not only the culinary delights but also the distinctive atmosphere inspired by its architectural surroundings.
As a waiter/waitress at Public, you will play a crucial role in maintaining the restaurant's reputation for exceptional service while contributing to the overall guest experience. The position demands highly developed hard skills in food and beverage service combined with engaging interpersonal abilities. The ideal candidate will be capable of multitasking efficiently, managing simultaneous orders and deliveries with precision and care. Beyond the technical aspects, the role requires a strong emphasis on attentiveness, patience, and a consistently positive attitude as you interact directly with guests.
Your responsibilities will encompass greeting and seating guests, guiding them through menu options, and offering thoughtful recommendations to enhance their dining experience. Accurate order taking is fundamental, whether via software, order slips, or memorization, followed by seamless communication with kitchen staff to ensure prompt and accurate delivery of food and beverages. You will be responsible for handling cash and credit transactions responsibly and professionally. Additionally, maintaining the cleanliness and presentation of tables and tableware will be part of your daily tasks. Exceptional customer service is essential, as is the ability to handle challenges gracefully and work effectively as part of a team. Your role is pivotal in creating a pleasurable and memorable dining experience for all patrons at Public.
As a waiter/waitress at Public, you will play a crucial role in maintaining the restaurant's reputation for exceptional service while contributing to the overall guest experience. The position demands highly developed hard skills in food and beverage service combined with engaging interpersonal abilities. The ideal candidate will be capable of multitasking efficiently, managing simultaneous orders and deliveries with precision and care. Beyond the technical aspects, the role requires a strong emphasis on attentiveness, patience, and a consistently positive attitude as you interact directly with guests.
Your responsibilities will encompass greeting and seating guests, guiding them through menu options, and offering thoughtful recommendations to enhance their dining experience. Accurate order taking is fundamental, whether via software, order slips, or memorization, followed by seamless communication with kitchen staff to ensure prompt and accurate delivery of food and beverages. You will be responsible for handling cash and credit transactions responsibly and professionally. Additionally, maintaining the cleanliness and presentation of tables and tableware will be part of your daily tasks. Exceptional customer service is essential, as is the ability to handle challenges gracefully and work effectively as part of a team. Your role is pivotal in creating a pleasurable and memorable dining experience for all patrons at Public.
Job Requirements
- Prior experience as a waiter/waitress
- Ability to work in flexible shifts
- High school diploma or equivalent
- Effective multitasking skills
- Responsible handling of cash and credit transactions
- Strong communication and teamwork skills
- Ability to maintain professionalism and patience under pressure
Job Qualifications
- Prior experience as a waiter/waitress
- Ability to demonstrate effective teamwork and communication skills
- Strong multitasking and quick decision-making abilities
- Responsible handling of money transactions
- High school diploma or equivalent
- Positive attitude and excellent interpersonal skills
- Problem-solving capabilities and reliability
Job Duties
- Greeting, seating, and escorting guests
- Providing menu recommendations and additional information
- Upselling additional products when appropriate
- Checking IDs to prevent minors from ordering alcoholic beverages
- Taking orders using software, order slips, or by memorization
- Communicating order details to the kitchen staff
- Delivering food and beverages in a timely fashion
- Delivering checks and collecting bill payments
- Cleaning and maintaining the appearance of tables and tableware
- Providing exceptional customer experience
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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