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Compass Group logo

WAITER/WAITRESS

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $22.00
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Work Schedule

Flexible
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Benefits

Opportunities for training and development
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts

Job Description

The University of Pittsburgh is an esteemed educational institution located in Pittsburgh, Pennsylvania, offering a dynamic environment for professionals seeking to contribute to its vibrant campus community. This university is recognized for its dedication to academic excellence, diversity, and inclusion. It serves a diverse student body while fostering a supportive workspace environment for its employees. The hiring establishment associated with this position is Chartwells Higher Ed, which is part of Compass Group, a leading provider of foodservice management. Chartwells Higher Ed specializes in delivering high-quality dining experiences to students and staff across university campuses, underscoring a commitment to nutrition, safety,... Show More

Job Requirements

  • Prior serving experience is required
  • Ability to work full time or part time with variable schedules
  • Must be able to maintain cleanliness and sanitation standards
  • Ability to communicate effectively with guests and staff
  • Capability to operate dining equipment
  • Willingness to follow established steps of service protocols
  • Ability to handle cash transactions accurately

Job Qualifications

  • Prior serving experience
  • Excellent communication and interpersonal skills
  • Ability to work flexible schedules including days and hours that may vary
  • Knowledge of safe food handling and sanitation standards
  • Basic math skills for cash handling
  • Ability to work well in a team environment
  • Understanding of dietary restrictions and allergens is a plus

Job Duties

  • Promptly and warmly greet guests in the dining room
  • Take food and beverage orders efficiently following established steps of service
  • Deliver food promptly and professionally while maintaining safe food handling and sanitation standards
  • Follow up periodically to assist with additional guest needs or requests
  • Demonstrate complete understanding of menu items and ingredients and advise guests on food and drink combinations
  • Communicate directly with back-of-the-house staff to ensure order accuracy and accommodate special requests
  • Collect tickets and follow proper cash-handling procedures
  • Promote a clean, safe, and neat environment for guests
  • Address complaints or issues promptly and relay relevant information to supervisor
  • Set up and clean the dining room before and after service
  • Operate equipment such as fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines
  • Assist staff from other departments during special events and functions
  • Perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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