WAITER/WAITRESS

Bon Appetit Management Company is a leading foodservice provider operating over 1,000 cafes across the United States, serving corporations, universities, museums, and public restaurants. The company prides itself on socially and environmentally responsible sourcing, including commitments to sustainable seafood and cage-free eggs, and preparing food from scratch using fresh, local ingredients. With a strong focus on diversity, inclusion, and employee development, Bon Appetit fosters a supportive work environment where individuals can learn, grow, and make a positive difference while enjoying competitive wages and comprehensive benefits. Bon Appetit is part of Compass Group, a global leader in foodservice management dedicated to operational excellence and innovation. They maintain a drug-free workplace and are committed to equal employment opportunities for all qualified candidates.

This job opening is for a part-time Waiter/Waitress position located at the Cleveland Museum of Art, situated at 11150 East Boulevard, Cleveland, OH. The position involves working a flexible part-time schedule with varied days and hours, including most weekdays, some nights, and holidays. Pay for this role is fixed at $12.35 per hour. Applicants should note that only online applications will be accepted for this role.

The Waiter/Waitress will be responsible for delivering excellent food and beverage service to museum guests. This involves taking and delivering orders efficiently and professionally, greeting guests warmly, and maintaining compliance with food safety and sanitation standards. The role requires a thorough knowledge of the menu and the ability to advise guests on food and drink combinations, as well as accommodating special requests and understanding specialized diets and allergens when necessary. Interaction with kitchen and back-of-house staff is essential to ensure orders are accurate and guest needs are met. Strong communication skills and a courteous attitude towards guests and colleagues are critical.

Other responsibilities include handling cash transactions properly, keeping the dining area clean and organized, and operating a range of equipment like beverage machines and telephones. This position may also require working with colleagues across other departments during special events. Employees are expected to maintain confidentiality regarding guest information and solve guest complaints promptly, escalating issues when appropriate.

Bon Appetit offers many benefits even for part-time employees, including full benefits, vacation pay, sick pay, free parking, free meals, and holiday pay. Additional benefits available to associates include access to retirement plans, health and wellness programs, and voluntary insurance programs such as critical illness and accident insurance. Full-time employees qualify for enhanced benefits including medical, dental, vision coverage, life and disability insurance, commuter benefits, and more. At Bon Appetit, the employee experience is supported by opportunities for professional growth and a commitment to diversity and workplace fairness.