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Waiter (Waitress) - Urgently Hiring

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.25 - $17.75
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Retirement Plan
Training and Development
Employee assistance program

Job Description

Applebee's Grill + Bar - West Saint Paul is part of the well-known Applebee's franchise, a leading casual dining restaurant chain in the United States. Known for its friendly neighborhood atmosphere and diverse American menu featuring quality food and drinks, Applebee's attracts a broad customer base seeking a casual dining experience with excellent service. Located in West Saint Paul, MN, this particular location brings the trusted Applebee's brand to the local community by offering welcoming hospitality and a vibrant dining environment where patrons can enjoy great meals and lively social settings.

This particular job opening is for waiters and waitresses in the front of house team, available as either full time or part time positions. The role is dynamic and customer-oriented, focused on providing an enjoyable dining experience for every guest. The successful candidate will take an active role in acquainting patrons with menu options, efficiently guiding them through their meal choices, and consistently delivering service that leaves a memorable impression. Applebee's values team players who can think on their feet, maintain composure during busy or challenging moments, and who demonstrate patience and problem-solving skills in handling customer concerns. By joining the Applebee's Grill + Bar team in West Saint Paul, employees will become part of a vibrant workplace culture dedicated to quality service and teamwork.

This waiter or waitress position fosters a learning environment whereby the staff member is expected to stay knowledgeable about the menu and any ongoing specials or promotions, thus enabling informed recommendations to guests. The ability to handle customer complaints gracefully and professionally is a key attribute, reflecting Applebee's commitment to customer satisfaction. Whether working full time or part time, this role offers the opportunity to develop important hospitality and communication skills in a supportive setting that encourages personal growth and teamwork. Prospective employees at Applebee's Grill + Bar - West Saint Paul can look forward to engaging daily with a diverse clientele, enhancing customer experiences, and contributing positively to the restaurant's reputation for quality service.

Job Requirements

  • high school diploma or equivalent
  • availability to work full time or part time
  • excellent communication skills
  • ability to stand for extended periods
  • friendly and approachable demeanor
  • problem-solving skills
  • ability to handle stressful situations calmly

Job Qualifications

  • prior experience in customer service or hospitality preferred
  • ability to communicate clearly and effectively
  • strong interpersonal skills
  • willingness to learn menu and specials
  • ability to remain patient under pressure
  • teamwork oriented attitude
  • basic math skills for handling transactions

Job Duties

  • educate patrons on menu options
  • guide customers through their meal choices
  • provide excellent and memorable service
  • handle complaints with patience and grace
  • learn menu and specials thoroughly
  • work well as part of a team
  • think quickly to solve problems

Job Criteria

Experience

No experience required


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