
Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $11.25 - $16.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training opportunities
supportive work environment
Job Description
The hiring establishment is a classic American drive-in restaurant that prides itself on delivering delicious food with exceptional customer service in a unique dining setting. Known for its nostalgic carhop service, the restaurant offers a fun and dynamic work environment where employees engage directly with guests, often serving meals on roller skates. This type of restaurant combines traditional fast-food elements with personalized service, catering to a diverse clientele who enjoys the novelty of having their food brought directly to their vehicle. The establishment is committed to maintaining the highest standards of food quality, operational efficiency, and guest satisfaction.
The position available is for a Carhop, a critical role responsible for serving products to guests promptly and courteously. This job entails ensuring that all items meet quality and appearance standards before delivery, maintaining a friendly demeanor, and promptly addressing customer needs. The Carhop must be physically able to carry trays of up to 25 pounds and demonstrate excellent multitasking skills to manage guest orders efficiently. Additionally, the position requires assisting guests with payment transactions, including providing accurate change quickly.
Carhops also play a key role in maintaining cleanliness and sanitation within the restaurant environment by performing routine cleaning duties such as mopping, sweeping, washing dishes and food preparation tools, wiping down surfaces, and disposing of trash properly. For those assigned to the Skating Carhop duties, additional training and proficiency on roller skates are required to ensure safe and efficient service. This role demands regular attendance and flexibility, as it involves working irregular hours including nights, weekends, and holidays.
The role is nonexempt, and the employee reports directly to the Manager on Duty (MOD), who oversees operational standards and addresses any customer or employee concerns. This position is ideal for individuals who thrive in a fast-paced environment, enjoy interacting with customers, and can handle the physical demands of the job. It provides an excellent opportunity for those interested in the food service industry, particularly in a unique restaurant setting that values both service quality and workplace culture.
The position available is for a Carhop, a critical role responsible for serving products to guests promptly and courteously. This job entails ensuring that all items meet quality and appearance standards before delivery, maintaining a friendly demeanor, and promptly addressing customer needs. The Carhop must be physically able to carry trays of up to 25 pounds and demonstrate excellent multitasking skills to manage guest orders efficiently. Additionally, the position requires assisting guests with payment transactions, including providing accurate change quickly.
Carhops also play a key role in maintaining cleanliness and sanitation within the restaurant environment by performing routine cleaning duties such as mopping, sweeping, washing dishes and food preparation tools, wiping down surfaces, and disposing of trash properly. For those assigned to the Skating Carhop duties, additional training and proficiency on roller skates are required to ensure safe and efficient service. This role demands regular attendance and flexibility, as it involves working irregular hours including nights, weekends, and holidays.
The role is nonexempt, and the employee reports directly to the Manager on Duty (MOD), who oversees operational standards and addresses any customer or employee concerns. This position is ideal for individuals who thrive in a fast-paced environment, enjoy interacting with customers, and can handle the physical demands of the job. It provides an excellent opportunity for those interested in the food service industry, particularly in a unique restaurant setting that values both service quality and workplace culture.
Job Requirements
- high school diploma or equivalent preferred
- prior experience in restaurant or retail environment preferred
- ability to carry trays up to 25 pounds
- ability to stand, bend, reach, move, stoop, stretch, lift continuously during shift
- availability to work irregular hours including nights, weekends, and holidays
- good communication skills
- ability to work in fast-paced environment
- skating ability required for Skating Carhops
Job Qualifications
- general restaurant or retail knowledge
- basic math and reading skills
- effective verbal and written communication skills
- ability to follow directions
- customer service and multi-tasking skills
Job Duties
- ensure that product meets operational, quality, and appearance standards before being delivered to guests
- deliver product to guests by carrying and balancing a tray weighing up to 25 pounds
- provide friendly, quick, and polite service to guests
- promptly respond to guest requests
- report customer complaints/issues to MOD
- assist guest with payment
- make accurate change quickly and efficiently
- clear trays and trash from guests’ vehicles, patio, drive-thru, and parking lot
- comply with all company policies, procedures, and operational standards
- perform regular cleaning and sanitation duties including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease pursuant to operational standards
- regular attendance
- report employee complaints/issues to MOD
- move and stock food product weighing up to 50 pounds
- complete Skating Carhop training requirements
- perform duties while on roller skates
- perform other job-related duties as assigned or required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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