
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $10.50 - $15.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Employee Discounts
flexible schedule
Training and Development
Uniform allowance
Job Description
This job opportunity is with a restaurant establishment specializing in providing quick and friendly service to its guests. The company operates in a fast-paced environment emphasizing quality and customer satisfaction. It prides itself on delivering delicious food and an enjoyable dining experience, often including an element of nostalgic service through carhop attendants who bring meals directly to customers in their vehicles. This role is classified as nonexempt and reports directly to the Manager on Duty (MOD). It requires a commitment to executing operational standards and ensuring guest satisfaction through attentive and courteous service. The work hours are irregular and include nights, weekends, and holidays, catering to the dynamic needs of the restaurant's clientele.\n\nThe Carhop position is essential to the restaurant's unique service model, where our team members serve food directly to guests at their cars, maintaining high standards of quality, presentation, and customer interaction. The role involves carrying trays that may weigh up to 25 pounds, requiring balance and attention to avoid spills or accidents. Candidates must provide quick and polite service, respond promptly to guest requests, and handle payment transactions efficiently, including making change accurately. Work duties also extend to clearing trays and trash from the parking areas and performing thorough cleaning and sanitation tasks in compliance with company policies. This ensures the dining environment's cleanliness and safety for both customers and staff. Additional responsibilities could include handling heavier food stock, managing employee concerns reported to supervisors, and performing specialized tasks like skating carhop duties after completing necessary training. The position demands physical stamina as it involves continuous standing, bending, stretching, and other movements typical of a restaurant setting. Exposure to variable conditions such as heat, freezer environments, and outdoor weather requires adaptability and readiness to maintain performance under different circumstances.
Job Requirements
- Knowledge of general restaurant or retail practices
- Basic math skills
- Reading comprehension
- Effective communication skills
- Ability to follow detailed instructions
- Customer service orientation
- Capability to multi-task
- Physical ability to carry and balance trays
- Availability for irregular hours including nights, weekends, and holidays
Job Qualifications
- General restaurant or retail knowledge
- Basic math and reading skills
- Effective verbal and written communication skills
- Ability to follow directions
- Customer service and multi-tasking skills
Job Duties
- Ensure that product meets operational, quality, and appearance standards before being delivered to guests
- Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds
- Provide friendly, quick, and polite service to guests
- Promptly respond to guest requests
- Report customer complaints/issues to MOD
- Assist guest with payment
- Make accurate change quickly and efficiently
- Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot
- Comply with all company policies, procedures, and operational standards
- Perform regular cleaning and sanitation duties including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease pursuant to operational standards
- Regular attendance
- Report employee complaints/issues to MOD
- Move and stock food product weighing up to 50 pounds
- Complete Skating Carhop training requirements
- Perform duties while on roller skates
- Perform other job-related duties as assigned or required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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