Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $16.50
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Benefits
employee discount
Health Insurance
Four meals a day
Vacation Time
Opportunity to travel
Job Description
Norwegian Cruise Line is a premier cruise company renowned for providing unparalleled travel experiences across the globe. As a leader in the cruise industry, we specialize in offering guests luxurious voyages aboard our fleet of state-of-the-art ships, with a particular emphasis on exceptional hospitality and world-class service. Our commitment to excellence is reflected not only in the innovative design and amenities of our ships but also in the dedication and professionalism of our crew members. We create memorable journeys that combine breathtaking destinations with comfort, entertainment, and exquisite dining, making every trip with us an unforgettable adventure.
Our current opportunity invites dynamic individuals to join the team aboard the Pride of America Cruise Ship, sailing through the stunning Hawaiian Islands. This position is full-time with a competitive hourly wage of $16.50, offering a unique lifestyle of travel, camaraderie, and personal growth at sea. The role of Waiter is essential to the dining experience we deliver, ensuring guests receive attentive, knowledgeable, and personalized service.
As a vital member of the restaurant team, you will be responsible for achieving guest satisfaction targets, optimizing food and beverage revenues, and adhering to established service strategies. Your duties will include managing your assigned station with efficiency and professionalism, cooperating with Assistant Waiters, and performing a variety of related tasks to maintain the high standards our guests expect. You will also maintain compliance with safety and environmental protection policies, crucial to our operational integrity.
This position is more than just serving meals. It is about creating an atmosphere of hospitality and excitement that enhances the overall cruise experience. You will have the chance to work alongside skilled professionals in a fast-paced, dynamic environment, contributing to the success of special events, private parties, and daily restaurant operations. The role demands a commitment to excellence, a polished appearance, and respect for colleagues and guests alike.
Joining Norwegian Cruise Line means embracing a lifestyle of exploration and cultural enrichment. Beyond your work hours, you can enjoy exploring vibrant islands and scenic landscapes, savoring the cultural richness of each port of call. The job includes generous benefits such as four complimentary meals per day, employee discounts, health insurance, and substantial vacation time between deployments. Here, your career will not only be a job but a journey filled with opportunities for learning and adventure.
If you are passionate about hospitality, eager to develop your career at sea, and ready to be part of a distinguished team on the Pride of America, this is your chance to embark on an extraordinary experience. We encourage qualified candidates to participate in our virtual hiring events where you can showcase your skills and learn more about this exciting opportunity. Join us and set sail for a rewarding career with Norwegian Cruise Line, where every day at work brings new horizons and unforgettable moments.
Our current opportunity invites dynamic individuals to join the team aboard the Pride of America Cruise Ship, sailing through the stunning Hawaiian Islands. This position is full-time with a competitive hourly wage of $16.50, offering a unique lifestyle of travel, camaraderie, and personal growth at sea. The role of Waiter is essential to the dining experience we deliver, ensuring guests receive attentive, knowledgeable, and personalized service.
As a vital member of the restaurant team, you will be responsible for achieving guest satisfaction targets, optimizing food and beverage revenues, and adhering to established service strategies. Your duties will include managing your assigned station with efficiency and professionalism, cooperating with Assistant Waiters, and performing a variety of related tasks to maintain the high standards our guests expect. You will also maintain compliance with safety and environmental protection policies, crucial to our operational integrity.
This position is more than just serving meals. It is about creating an atmosphere of hospitality and excitement that enhances the overall cruise experience. You will have the chance to work alongside skilled professionals in a fast-paced, dynamic environment, contributing to the success of special events, private parties, and daily restaurant operations. The role demands a commitment to excellence, a polished appearance, and respect for colleagues and guests alike.
Joining Norwegian Cruise Line means embracing a lifestyle of exploration and cultural enrichment. Beyond your work hours, you can enjoy exploring vibrant islands and scenic landscapes, savoring the cultural richness of each port of call. The job includes generous benefits such as four complimentary meals per day, employee discounts, health insurance, and substantial vacation time between deployments. Here, your career will not only be a job but a journey filled with opportunities for learning and adventure.
If you are passionate about hospitality, eager to develop your career at sea, and ready to be part of a distinguished team on the Pride of America, this is your chance to embark on an extraordinary experience. We encourage qualified candidates to participate in our virtual hiring events where you can showcase your skills and learn more about this exciting opportunity. Join us and set sail for a rewarding career with Norwegian Cruise Line, where every day at work brings new horizons and unforgettable moments.
Job Requirements
- Minimum of two years experience as a front waiter with fine dining and banquet service experience
- Minimum of one year experience selling and serving wine and other beverage products
- Ability to work seven days a week
- Professional appearance and good hygiene
- Respectful to co-workers and guests
- Passionate about hospitality and customer service
- Good communication skills
Job Qualifications
- Minimum of two years experience as a front waiter with fine dining and banquet service experience in a 3 Star to 4 Star land-based hotel/resort, free-standing restaurant with at least 180 seats, or previous shipboard experience in a similar position
- Minimum of one year experience selling and serving wine and other beverage products
- Passionate about hospitality and customer service driven
- Professional appearance and good hygiene
- Respect for all co-workers and guests
- Pride in work by creating positive energy, excitement and fun
- Able to work 7 days a week
Job Duties
- Assist with achieving departmental guest satisfaction targets and food and beverage revenues by following established service strategies and optimizing up-sell opportunities
- Perform other related duties as assigned or as directed
- Ensure that assigned station is properly cleaned and set-up at the end of the meal period and that all assigned side-work is complete
- Comply with sequence of service for food and beverage, and direct and instruct Assistant Waiters to ensure timeliness of service to guests
- Resolve any service and/or product deficiencies to ensure satisfaction of service with guests in assigned station
- Perform other jobs as assigned including manning non-cooking buffet action stations, delivering amenities on embarkation day, assisting with Room Service deliveries, assisting with private parties and functions, and conducting service training with Assistant Waiters and Restaurant Stewards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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