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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $16.50
Work Schedule
Day Shifts
Benefits
employee discount
Health Insurance
Job Description
Norwegian Cruise Line is a leading global cruise vacation company known for delivering exceptional travel experiences to a diverse range of guests. Renowned for its innovative ships and outstanding hospitality, Norwegian Cruise Line offers a variety of itineraries around the world. One of its prestigious ships, the Pride of America, is especially unique as it sails exclusively around the breathtaking Hawaiian Islands, providing guests a rare and memorable way to explore these beautiful destinations. The company prides itself on maintaining high standards of service, culinary excellence, and guest satisfaction, and it constantly seeks passionate individuals to join its dynamic team... Show More
Job Requirements
- minimum of two years experience as a front waiter with fine dining and banquet service experience in 3 star to 4 star land-based hotel or resort, free-standing restaurant with at least 180 seats, or previous shipboard experience in a similar position
- minimum of one year experience selling and serving wine and other beverage products
- able to work seven days a week
- must have a professional appearance and good hygiene
- must be passionate about hospitality and customer service
- must respect all co-workers and guests
Job Qualifications
- minimum of two years experience as a front waiter with fine dining and banquet service experience in 3 star to 4 star land-based hotel or resort, free-standing restaurant with at least 180 seats, or previous shipboard experience in a similar position
- minimum of one year experience selling and serving wine and other beverage products
- passionate about hospitality and customer service driven
- professional appearance and good hygiene
- respect for all co-workers and guests
- pride in work by creating positive energy, excitement and fun
- able to work seven days a week
Job Duties
- assist with achieving departmental guest satisfaction targets and food and beverage revenues by following established service strategies and optimizing up-sell opportunities
- perform other related duties as assigned or as directed
- ensure that assigned station is properly cleaned and set-up at the end of the meal period and that all assigned side-work is complete
- comply with sequence of service for food and beverage and direct and instruct assistant waiters to ensure timeliness of service to guests
- resolve any service and/or product deficiencies that may occur to ensure satisfaction of service with guests in assigned station
- perform other jobs as assigned, including manning non-cooking buffet action stations, delivering amenities on embarkation day, assisting with room service deliveries, assisting with private parties and functions, assisting with conducting service training with assistant waiters and restaurant stewards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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