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Wait Staff Tipped

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $23.00
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Benefits

Flexible work environment
ongoing training and development
Paid Time Off
Holidays
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
401k plan
Employee Discount Program

Job Description

Sodexo is a global leader in quality of life services, providing food service, facilities management, and other integrated solutions across various industries. The company is known for its commitment to improving the quality of life for those it serves by delivering excellent customer experiences and fostering environments where employees can thrive. At Sodexo, the value of each employee is recognized, and the culture emphasizes fairness, respect, and inclusivity. The company champions diversity and inclusion, creating workplaces where people from all backgrounds feel valued and heard. Sodexo's operations span worldwide, serving clients through comprehensive food service and catering alongside facilities management. This broad scope enables employees to be part of a dynamic organization dedicated to creating a better everyday for everyone.

The role of Wait Staff Tipped at Sodexo is based at PIH Health Good Samaritan Hospital, where the focus is on providing efficient and attentive service to customers during afternoon and evening shifts, which include varying days, some weekends, and holidays. This part-time position offers a pay rate of $23.00 per hour. The position is designed for individuals passionate about hospitality and delivering exceptional customer experiences. As a member of the wait staff team, you will be responsible for greeting guests, presenting menus, explaining specials and menu changes, and making knowledgeable recommendations about meals, beverages, and wines. You will ensure that orders are taken accurately and relayed to the kitchen, confirm orders with guests, and check all items for quality and presentation. Monitoring guest satisfaction and promptly responding to their needs or concerns is crucial to the role.

Physical requirements for the position include the ability to walk or stand for extended periods, lift weights up to 35 pounds frequently and occasionally up to 50 pounds, and perform repetitive motions such as reaching, bending, and stooping. The job demands a high level of mobility and manual dexterity, including tasting and smelling food to ensure quality standards are met. Punctuality and regular attendance are essential to maintain smooth service operations. Sodexo also emphasizes adherence to alcohol service regulations, requiring employees to be of legal age and obtain specific certifications such as TIPS or TEAM if applicable.

Sodexo offers a flexible and supportive work environment, providing opportunities for ongoing training and career advancement. Employees benefit from comprehensive packages supporting their wellbeing and that of their families, including paid time off, medical, dental, and vision plans, tuition reimbursement, 401k retirement plans, discount programs, and much more. Many locations also provide site-specific benefits such as free shift meals, uniforms, safety shoes, and transportation support. Sodexo strives to tailor the employment experience to enhance job satisfaction and foster long-term careers.

Overall, Sodexo’s wait staff position at PIH Health Good Samaritan Hospital represents an excellent opportunity for individuals who enjoy working in a fast-paced, customer-focused environment within a reputable global organization that values diversity, personal development, and meaningful work.

Job Requirements

  • High school diploma, GED, or equivalent experience
  • 0 to 1 year related experience
  • minimum age to serve alcohol if applicable
  • valid TIPS, TEAM, or equivalent alcohol-service certification if required
  • ability to walk or stand for extended periods
  • ability to lift up to 35 pounds frequently and 50 pounds occasionally
  • ability to perform repetitive motions
  • punctual and reliable attendance
  • ability to use hands and arms for handling and reaching
  • ability to taste and smell

Job Qualifications

  • High school diploma, GED, or equivalent experience
  • 0 to 1 year of related experience
  • valid age to serve alcohol based on local regulations if applicable
  • alcohol-service certification such as TIPS or TEAM if required
  • ability to communicate effectively
  • strong customer service skills
  • ability to work flexible shifts including evenings, weekends, and holidays
  • teamwork and interpersonal skills

Job Duties

  • Greet and seat guests
  • present menus
  • introduce specials or menu changes
  • provide knowledgeable recommendations on meals, beverages, and wine
  • answer questions about menu items, allergens, and preparation
  • accurately take and relay orders to the kitchen
  • confirm orders with guests
  • process orders in correct sequence
  • check all items for quality and completeness
  • ensure presentations are attractive, appetizing, and consistent
  • monitor guest needs and respond to requests
  • address concerns or complaints with professionalism
  • perform significant walking or other means of mobility
  • walk or stand for extended periods of time throughout the entire shift
  • reach, bend, stoop, push and/or pull
  • frequently lift up to 35 pounds and occasionally lift/move 50 pounds
  • use hands to finger, handle, feel or reach with hands and arms
  • taste and smell
  • perform repetitive motions
  • attend work and show up on time
  • other duties as assigned

Job Criteria

Experience

No experience required


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