Wait Staff - Server Overland Park Convention Center

Overland Park, KS, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career Development

flexible schedule

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, operating in 15 countries around the world. With a steadfast commitment to service and excellence, Aramark proudly serves millions of guests every day through its high-quality food and facilities offerings. The company's mission is rooted in service and united by a shared purpose to build great relationships with employees, partners, communities, and the planet. Promoting inclusivity and equal employment opportunity is at the heart of Aramark's values, ensuring a work environment free from discrimination based on race, color, religion, national origin, age, sex, gender identity, disability, sexual orientation, veteran status, or any other protected characteristic. This commitment fosters a positive workplace culture that supports the career growth and professional empowerment of every employee.

The Server position at Aramark is a dynamic and rewarding role that prepares team members to develop foundational skills in customer service and leadership. Serving others is viewed as a stepping stone to leading others, and as a Server, you will master the art of creating an exceptional customer experience. This position involves taking food and beverage orders, delivering them accurately and efficiently to guests, and ensuring that each interaction results in memorable moments for those dining or attending events. Servers are expected to be enthusiastic problem solvers, always seeking ways to enhance the guest experience and improve service quality. This role not only hones interpersonal and communication skills but also provides opportunities to develop leadership abilities, positioning employees for future career advancement within the company.

In this customer-facing role, Servers maintain a thorough knowledge of the menu and other offerings, contribute to the upkeep and cleanliness of food service areas, and adhere strictly to food safety and alcohol service regulations. Servers should be prepared to assist in setup and breakdown of service areas and maintain a positive and professional demeanor in all interactions with guests, coworkers, and clients. By joining Aramark as a Server, employees become an important part of a team dedicated to excellence, growth, and making a positive impact through service. This opportunity is ideal for individuals who enjoy working in a fast-paced environment, thrive on engaging with diverse groups of people, and value a career path with ongoing growth potential.

Job Requirements

High school diploma or equivalent
Previous experience in a food service role preferred
Ability to communicate effectively both verbally and in writing
Must be able to obtain food safety certification
Availability to work flexible hours including evenings and weekends
Physical ability to lift, bend, push, pull, and/or stand for extended periods
Willingness to wear uniforms and use Personal Protective Equipment (PPE)

Job Qualifications

Previous experience as a server or in food service role preferred
Demonstrates excellent customer service skills
Demonstrates excellent communication and interpersonal skills, both written and verbal
Working knowledge of food safety principles and procedures
Must be able to obtain a food safety certification
Must be available to work flexible hours including evenings and weekends

Job Duties

Serves food and beverage to guests according to guests orders and/or banquet menu
Maintains knowledge of menu items and all other offerings
Maintains appearance and cleanliness of food service areas during event
Replenishes food and beverage product
Adheres to all alcohol service policies and safe drinking guidelines including checking guests' identification
Provides excellent customer service, anticipating guests' needs
Breaks down and cleans/sanitizes food service areas, workstations, and equipment
Maintains a positive demeanor towards guests, customers, clients, co-workers, etc.
Adheres to Aramark safety policies and procedures including proper food safety and sanitation
Ensures security of company assets