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Wait Staff Non-Tipped

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $20.67
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Work Schedule

Flexible
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Benefits

Flexible work environment
ongoing training and development
Paid Time Off
Holidays
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
401k plan
Employee Discount Programs
Free shift meals at some locations
Uniforms provided at some locations
safety shoes
Public transportation support
parking assistance

Job Description

Sodexo is a global leader in food services and facilities management, dedicated to improving quality of life for individuals and communities worldwide. With operations spanning multiple sectors including corporate, healthcare, education, government, and sports & leisure, Sodexo offers comprehensive solutions that enhance day-to-day living and working experiences. As a company, Sodexo values its employees by fostering an inclusive culture where diversity, respect, and belonging are core principles. This approach ensures a supportive work environment where staff members are valued for their unique contributions and encouraged to thrive professionally and personally. Sodexo provides competitive benefits and growth opportunities, empowering employees to grow their careers through ongoing training and development.

The role of Wait Staff Non-Tipped at Sodexo is an essential position, especially within the United Club at Seattle-Tacoma International Airport (SEA). This full-time position with a pay rate of $20.67 per hour demands flexibility with shifts, requiring open availability to meet the facility's operational needs. The Wait Staff Non-Tipped professional is tasked with delivering exceptional customer service that goes beyond expectations by providing attentive, efficient service in a fast-paced, customer-facing environment. This role involves greeting and seating guests, presenting menus, detailing special menu items, and offering expert guidance on food and beverage selections including allergens and dietary considerations. The ideal candidate will accurately process orders, liaise between guests and the kitchen, and ensure all presentations are visually appealing and of high quality.

Physical endurance is a critical aspect of this role, as it involves standing, walking, bending, and occasionally lifting heavy items during extended shifts. The ability to perform repetitive tasks with precision while maintaining a friendly and professional demeanor is paramount. Further, the Wait Staff Non-Tipped must demonstrate sound judgment and problem-solving skills to address guest requests or complaints effectively and maintain satisfaction. Candidates will benefit from a learning culture supported by Sodexo’s ongoing training programs, allowing for professional growth and career development.

Sodexo prioritizes employee well-being by offering a flexible and supportive work environment, ensuring a healthy work-life balance. Alongside competitive wages, the company offers comprehensive benefits including paid time off, holidays, medical and dental insurance, vision care, and a 401(k) retirement plan. Additionally, employees have access to tuition reimbursement and discount programs. Some locations provide site-specific benefits such as free shift meals, uniforms, safety shoes, and transportation assistance. Sodexo encourages potential applicants to discuss any questions regarding job duties and benefits during the hiring process, emphasizing transparency and support.

Overall, joining Sodexo as a Wait Staff Non-Tipped means becoming part of a global organization that cares deeply about its people and the communities it serves while offering opportunities for meaningful and rewarding careers in food service and hospitality. If you are passionate about delivering excellent service and eager to grow in a dynamic environment, this role could be a perfect fit.

Job Requirements

  • High school diploma, GED, or equivalent experience
  • 0 to 1 year related experience
  • meet minimum age requirements to serve alcohol if applicable
  • ability to walk or stand for extended periods, potentially over 8 hours
  • ability to lift up to 35 pounds frequently and occasionally up to 50 pounds
  • ability to perform repetitive motions
  • ability to use hands and arms for handling tasks
  • ability to taste and smell
  • punctual attendance with satisfactory regularity

Job Qualifications

  • High school diploma or GED
  • 0 to 1 year related experience
  • must be at or over the minimum age to serve alcohol based on local regulations if applicable
  • preferred but not mandatory alcohol-service certification such as TIPS or TEAM

Job Duties

  • Greet and seat guests
  • present menus and introduce specials or menu changes
  • provide knowledgeable recommendations on meals, beverages, and wine
  • answer questions about menu items, allergens, and preparation
  • accurately take and relay orders to the kitchen and confirm with guests
  • check items for quality and completeness ensuring attractive presentation
  • monitor guest needs and respond to requests or complaints professionally

Job Criteria

Experience

Entry Level (1-2 years)


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