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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $24.00
Work Schedule
Flexible
Benefits
Flexible work environment
ongoing training and development
Paid Time Off
Holidays
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
401k
Employee Discount Programs
Job Description
Sodexo is a global leader in providing integrated food services, facilities management, and other solutions that enhance the quality of life for individuals and communities around the world. With a strong commitment to sustainability, diversity, and inclusion, Sodexo operates in multiple sectors including corporate, education, healthcare, and sports and leisure. They aim to create a better everyday experience for their clients and employees alike by fostering a culture that values respect, fairness, and individual expression.
This job opportunity is with Sodexo at the American Express Lounge in LAX, a prestigious venue where top-tier customer service is paramount. The role... Show More
This job opportunity is with Sodexo at the American Express Lounge in LAX, a prestigious venue where top-tier customer service is paramount. The role... Show More
Job Requirements
- High school diploma, GED, or equivalent experience
- 0 to 1 year related experience
- Must be at or over the minimum age to serve alcohol based on local city and state regulations if applicable
- May require valid TIPS, TEAM, or equivalent alcohol-service certification and compliance with local alcohol training
- Ability to walk or stand for extended periods, sometimes over 8 hours
- Ability to bend, stoop, push, pull, and frequently lift up to 35 pounds, occasionally lift or move 50 pounds
- Ability to use hands to handle, feel, or reach
- Ability to taste and smell
- Ability to perform repetitive motions
- Attendance and punctuality for scheduled shifts
- Willingness to perform other duties as assigned
Job Qualifications
- High school diploma, GED, or equivalent experience
- 0 to 1 year related experience
- Ability to provide excellent customer service with professionalism and friendliness
- Knowledge of menu items including allergens and preparation methods
- Ability to communicate effectively with guests and kitchen staff
- Compliance with local alcohol service regulations, including any required certifications such as TIPS or TEAM
- Physical ability to stand or walk for extended periods and perform repetitive motions
Job Duties
- Greet and seat guests, present menus, and introduce specials or menu changes
- Provide knowledgeable recommendations on meals, beverages, and wine, and answer questions about menu items, allergens, and preparation
- Accurately take and relay orders to the kitchen, confirm orders with guests, and process them in the correct sequence
- Check all items for quality and completeness, ensuring that presentations are attractive, appetizing, and consistent
- Monitor guest needs, respond to requests, and address concerns or complaints with professionalism
- Attend work and show for scheduled shifts on time with satisfactory regularity
- Perform other duties as assigned based on business necessities and client requirements
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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