Wait Staff Non-Tipped

Sodexo is a global leader in providing quality services across food service, facilities management, and other integrated solutions. The company emphasizes its commitment to improving the quality of life for its customers and employees alike, encouraging a culture that values diversity, respect, and inclusion. Sodexo's core mission is to create a better everyday experience for everyone it serves while contributing positively to the communities where it operates. The company prides itself on maintaining a supportive work environment where every individual feels valued, heard, and empowered.

The role of Wait Staff Non-Tipped at the American Airlines Admirals Club, managed by SodexoMagic, is a part-time position offering a competitive pay rate of $17.65 per hour. This role focuses on delivering exceptional customer service to guests by providing attentive, efficient, and friendly service. Employees in this position serve freshly prepared entrees, appetizers, desserts, and beverages in a professional manner that enhances the overall dining experience. The position requires flexibility with morning shifts on varying days, with specific details provided during the interview process.

The Wait Staff Non-Tipped plays a crucial role in ensuring guest satisfaction through high-quality service. Employees greet and seat guests, present menus, and introduce specials or changes to the menu. They provide knowledgeable recommendations about meals, beverages, and wines, addressing questions about ingredients, allergens, and preparation methods. The position demands attention to detail in order accuracy, quality checks for each item served, and prompt response to guest needs, including addressing any concerns or complaints professionally.

Physical requirements for this role include the ability to walk or stand for extended periods, which may exceed eight hours, along with the capacity to lift or move items weighing up to 35 pounds regularly and occasionally up to 50 pounds. Other physical abilities include reaching, bending, stooping, and performing repetitive motions. The role also requires good sensory skills like tasting and smelling to ensure food quality and safety.

This position is ideal for individuals with a high school diploma, GED, or equivalent experience and who have up to one year of related experience. Those serving alcohol must meet local age requirements and possibly hold certifications like TIPS (Training for Intervention Procedures) or TEAM (Techniques for Effective Alcohol Management), complying with state-specific alcohol service training.

Candidates can expect a flexible work environment supportive of work-life balance, access to continuous training, and opportunities for career advancement. Sodexo offers a comprehensive benefits package that includes paid time off, holidays, medical, dental, vision coverage, tuition reimbursement, 401(k) plans, and discount programs. Additional site-specific benefits may include free shift meals, uniforms, safety shoes, transportation assistance, and parking options. Sodexo encourages applicants to inquire about the specific benefits available at their work location during the interview stages.

Overall, Sodexo invites individuals to join a company that not only values professional growth but also fosters a sense of belonging and mutual respect. Employees are encouraged to be themselves and share their ideas freely, contributing to a collaborative team environment. This commitment to equity and inclusiveness makes the Wait Staff Non-Tipped position at Sodexo a fulfilling opportunity for candidates looking to thrive in the food service industry.