Wait Staff Lead - Evercore

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $30.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
Parental leave
Disability Coverage

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests daily in 15 countries around the world. With a strong commitment to service and sustainability, Aramark aims to create positive impacts for its employees, partners, communities, and the planet. The company fosters an inclusive and diverse work environment, providing equal employment opportunities for all individuals regardless of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other legally protected characteristics.

Aramark's mission centers on delivering high-quality services and establishing meaningful connections with both clients and employees. They invest in professional growth, aiming to nurture talents and passions of their workforce in a supportive, dynamic workplace. With a focus on innovation and excellence, Aramark blends traditional customer service values with modern hospitality standards to maintain its reputation across food and catering industries.

The Wait Staff Lead role at Aramark is a crucial position designed to ensure the flawless execution of catering services and guest satisfaction in various event settings. This role involves overseeing the catering team, coordinating setup and breakdown activities, managing event logistics, and providing attentive dining service that adheres strictly to company protocols and hospitality standards.

Employees in this position are expected to transport, set up, and maintain event equipment and food safely and efficiently while complying with safety procedures and Department of Transportation regulations. The position requires physical stamina, including the ability to lift heavy loads and stand for extended periods, to meet the demanding environment of catering events.

The Wait Staff Lead also plays a supervisory role by guiding staff members and sanitation efforts to ensure a clean, orderly, and professional event environment. The role demands excellent interpersonal skills, flexibility in scheduling, and a professional demeanor with adherence to Aramark's grooming and uniform standards.

Compensation for this role is competitively set at an hourly rate of $30.00. Aramark offers a comprehensive benefits package that includes medical, dental, and vision coverage, retirement savings plans like 401(k), paid time off including parental leave, and disability coverage. These benefits vary by location and employee eligibility but underscore the company’s commitment to the welfare and satisfaction of their employees.

By joining Aramark as a Wait Staff Lead, employees gain opportunities for skill development, cross-training in different dining locations, and the chance to contribute to a team working towards excellence in hospitality. This role accommodates career advancement potentials within Aramark's broad service operations and supports employees in building rewarding careers in the hospitality and catering industry.

Job Requirements

  • High school diploma or equivalent
  • 1-year supervisory experience
  • Ability to lift up to 50 lb and frequently lift, push, pull, or carry up to 30 lb
  • Ability to walk or stand for extended time periods, up to 6 hours
  • Ability to understand and follow directions from the Manager/Director
  • Must maintain a professional appearance
  • Ability to move in and out of catering vehicles and transport event equipment and food safely
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Ability to perform repetitive motions and work with chemicals, heated equipment, and steam safely

Job Qualifications

  • 1-year supervisory experience
  • Ability to carry at least 4 meals on a tray at any given time
  • Excellent guest service skills
  • Ability to work in a team environment
  • Flexible schedule to work evenings, weekends, and holidays
  • Enjoys working in a lively environment
  • Well-groomed and professional attire following Aramark standards
  • TIPS/TEAM certified

Job Duties

  • Leads catering team on all catering functions
  • Leads preparation banquet room for the function
  • Serve meals and beverages in accordance with catering protocol and banquet sheets
  • Accurately set tables for special functions
  • Load/unload event equipment into catering vehicles, following all safety procedures in compliance with DOT regulations
  • Clean all functions areas upon completion
  • Perform opening and closing side work as needed

Job Criteria

Experience

Mid Level (3-7 years)


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