Wait Staff

Cleveland, OH, USA|

Job Overview

Compensation

Hourly

Exact $14.25

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training opportunities

Job Description

Our establishment is a well-regarded dining facility committed to providing an exceptional culinary experience. As part of a larger hospitality or healthcare institution, we focus on delivering quality meals in a comfortable and inviting dining atmosphere. Our team emphasizes efficient service, cleanliness, and safety while fostering a warm and welcoming environment for all patrons. With a commitment to excellence in customer service, we continuously strive to enhance the dining experience through attentive and supportive staff roles.

We are currently seeking a diligent and customer-focused Dining Room Associate to support the development of a positive customer service culture within the dining room under the guidance of the Dining Room Manager or Director of Culinary Services. This role plays a crucial part in delivering efficient meal service and maintaining cleanliness, all while ensuring customer satisfaction. The Dining Room Associate will be involved in taking orders, delivering food and beverages, clearing and resetting tables, and resolving any dining challenges. They will contribute to maintaining a clean and safe dining area and collaborate with team members to provide a productive and positive environment. This position is ideal for individuals who enjoy working in hospitality, have strong interpersonal skills, and are proactive in creating pleasant dining experiences for guests. Employment type and salary details may vary and are aligned with industry standards and institutional policies. This is an excellent opportunity to join a dedicated team focused on hospitality excellence and to enhance your skills in food service and customer care.

Job Requirements

High school diploma or equivalent
Prior experience in food service or hospitality preferred
Ability to communicate effectively with customers and team members
Strong attention to detail
Ability to work collaboratively in a team environment
Knowledge of food safety and sanitation
Ability to maintain a clean and safe dining environment

Job Qualifications

High school diploma or equivalent
Prior experience in a food service or hospitality role preferred
Ability to communicate effectively with customers and team members
Strong attention to detail and organizational skills
Ability to work collaboratively as part of a team
Basic knowledge of food safety and sanitation practices
Positive attitude and proactive approach to customer service

Job Duties

Supports the development of a positive customer service culture in the dining room under the direction of the Dining Room Manager or Director of Culinary Services
Offers evaluation on the quality of service and develops systems to maximize the efficiency of meal delivery while maintaining a pleasant dining experience
Takes beverage and food orders, delivers food, clears, cleans, sanitizes, and resets tables
Makes every expected effort to maintain customer satisfaction
Resolves dining challenges with a customer before the conclusion of the meal service
Maintains a clean dining room including all equipment, walls, table tops and bases, chairs, and linens
Washes and sanitizes dishware as required
Ensures safe work practices compliant with Safety Committee Standards
Fosters teamwork, shows initiative, takes actions to assist others beyond job responsibilities, and impacts co-workers, residents, and visitors positively
Performs other duties as assigned or needed