Wait Staff

Regal Cinemas is a leading movie theater chain known for providing exceptional entertainment experiences to guests in clean, comfortable environments. As part of a globally recognized brand operating in numerous locations, Regal prides itself on delivering outstanding guest services through a dedicated team committed to the company's mission and values. Regal Cinemas offers various employment types including variable hour, part-time fixed, part-time regular, and full-time hourly positions. Compensation reflects competitive pay standards, with the waitstaff role earning an hourly wage of $18.00. Being an integral part of the entertainment and hospitality industry, Regal Cinemas combines the excitement of film with excellent guest service, creating memorable outings for individuals, families, and groups.

The Waitstaff position at Regal Cinemas plays a vital role in ensuring guests receive superior service throughout their visit. This team member is responsible for managing orders efficiently and maintaining a welcoming atmosphere. Waitstaff may be assigned to lounge areas or the main theater, frequently involving the sale and service of alcohol. Individuals in this role must meet legal age requirements and complete all necessary training and certifications to serve alcoholic beverages safely and responsibly. A firm understanding of state and local laws concerning alcohol service is mandatory, along with compliance with the Regal Crown Club Program promotions and the Motion Picture Association of America (MPAA) film rating system.

Beyond alcohol service, the waitstaff duty includes cash handling, inventory management, and adherence to standard operational procedures for daily opening, closing, and emergency responses. This position demands excellent communication skills, attention to detail, and the ability to work under pressure. Waitstaff are trained to recognize counterfeit currency and demonstrate effective sales techniques including upselling and suggestive selling. Regal Cinemas promotes a friendly and smile-driven culture where every guest is greeted warmly and thanked upon departure, underpinning the company’s commitment to guest satisfaction.

Employees benefit from company perks such as free movie passes and discounts on concessions. Additionally, upon reaching 21 years of age and completing six months of service, team members become eligible for Regal's 401(k) retirement plan with a company match. Employment at Regal Cinemas offers an environment where communication skills, teamwork, and dedication to guest service are highly valued. The role also requires the ability to perform physical tasks such as standing for extended periods and lifting objects up to 60 pounds.

A successful candidate will have progress toward or completion of the cast certification program and commission as a concessionist, alongside legal certification for alcohol service. Public speaking, customer interaction, and effective listening are essential attributes for this position. Mathematical skills for handling money accurately and reasoning abilities to resolve problems confidently are equally important. Regal fosters a workplace where ongoing training, including sexual harassment and discrimination awareness, supports personal and professional growth. The role of waitstaff thus combines the excitement of the entertainment industry with the responsibility of superior guest services, presenting a dynamic and rewarding employment opportunity.