Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Relocation assistance
Professional Development
Employee Discounts
Job Description
Aramark Nexus is a division of Aramark, a global leader in food, facilities, and uniform services operating across 15 countries worldwide and proudly serving millions of guests every day. Aramark Nexus specializes in developing and managing hospitality-driven workforce communities that support large-scale infrastructure, energy, technology, and industrial projects across North America. Unlike traditional workforce housing solutions, Aramark Nexus centers its approach around a hospitality-first philosophy, creating environments where residents experience the comfort and amenities reflective of a premium hotel or resort. These communities offer comprehensive services including housing, dining, recreation, wellness, transportation, and various resident support services designed to enhance quality of life, foster community connection, and support workforce productivity.
Currently, Aramark Nexus is seeking a Vice President and Managing Director to lead one of the most innovative workforce hospitality communities in Western Texas. This senior leadership role involves directing the community from startup through full operational launch and ongoing management. As the senior on-site leader, the VP and Managing Director will be accountable for delivering an exceptional resident guest experience, cultivating a strong team culture, managing client relations, and optimizing operational efficiency across integrated service environments. This position requires relocating to Western Texas, with a comprehensive relocation package included, and is a full-time on-site role.
The role demands a strategic and hands-on leader who combines the agility and urgency of a startup operator with the service excellence and execution discipline of a premium hospitality executive. The successful candidate will be responsible for establishing the community's culture, leadership structure, systems, and standards to ensure service delivery transcends traditional workforce housing to provide a living experience akin to high-end hotels or resorts. This involves driving operational excellence in hospitality, dining, facilities, transportation, housekeeping, maintenance, recreation, and resident services, all while maintaining compliance with safety and regulatory standards.
Key to success in this role is building and leading high-performing teams through the complexities of project startup, rapid growth, and ongoing operations. The VP and Managing Director will also act as the primary liaison between Aramark leadership, client stakeholders, and project teams, ensuring alignment with business objectives and fostering trusted partnerships. The position encompasses P&L responsibility, budgeting, forecasting, and strategic planning, leveraging data and operational metrics to make informed decisions that drive business performance and future growth.
Moreover, this leadership role focuses on integrating workforce housing solutions with employer needs through reserved inventory, block leasing, and workforce accommodation programs. By fostering a hospitality-centric environment that supports resident wellbeing and productivity, the role contributes directly to workforce retention and project success. The VP and Managing Director will also lead service recovery initiatives and implement continuous improvements to enhance resident satisfaction and engagement.
This is a unique opportunity for an experienced hospitality or workforce accommodations leader with a track record of launching and operating large-scale, complex hospitality environments. The candidate must have strong executive presence, financial acumen, and client management skills, coupled with the ability to thrive in a dynamic, fast-paced, and growth-oriented setting. Aramark Nexus provides the platform to build scalable workforce hospitality operating models and shape the future of workforce living communities at a national level, backed by Aramark's global resources and mission-driven culture.
Currently, Aramark Nexus is seeking a Vice President and Managing Director to lead one of the most innovative workforce hospitality communities in Western Texas. This senior leadership role involves directing the community from startup through full operational launch and ongoing management. As the senior on-site leader, the VP and Managing Director will be accountable for delivering an exceptional resident guest experience, cultivating a strong team culture, managing client relations, and optimizing operational efficiency across integrated service environments. This position requires relocating to Western Texas, with a comprehensive relocation package included, and is a full-time on-site role.
The role demands a strategic and hands-on leader who combines the agility and urgency of a startup operator with the service excellence and execution discipline of a premium hospitality executive. The successful candidate will be responsible for establishing the community's culture, leadership structure, systems, and standards to ensure service delivery transcends traditional workforce housing to provide a living experience akin to high-end hotels or resorts. This involves driving operational excellence in hospitality, dining, facilities, transportation, housekeeping, maintenance, recreation, and resident services, all while maintaining compliance with safety and regulatory standards.
Key to success in this role is building and leading high-performing teams through the complexities of project startup, rapid growth, and ongoing operations. The VP and Managing Director will also act as the primary liaison between Aramark leadership, client stakeholders, and project teams, ensuring alignment with business objectives and fostering trusted partnerships. The position encompasses P&L responsibility, budgeting, forecasting, and strategic planning, leveraging data and operational metrics to make informed decisions that drive business performance and future growth.
Moreover, this leadership role focuses on integrating workforce housing solutions with employer needs through reserved inventory, block leasing, and workforce accommodation programs. By fostering a hospitality-centric environment that supports resident wellbeing and productivity, the role contributes directly to workforce retention and project success. The VP and Managing Director will also lead service recovery initiatives and implement continuous improvements to enhance resident satisfaction and engagement.
This is a unique opportunity for an experienced hospitality or workforce accommodations leader with a track record of launching and operating large-scale, complex hospitality environments. The candidate must have strong executive presence, financial acumen, and client management skills, coupled with the ability to thrive in a dynamic, fast-paced, and growth-oriented setting. Aramark Nexus provides the platform to build scalable workforce hospitality operating models and shape the future of workforce living communities at a national level, backed by Aramark's global resources and mission-driven culture.
Job Requirements
- Bachelor's degree required
- 15+ years of progressive leadership experience in hospitality, resort operations, workforce accommodations, destination management, remote-site operations, large-scale food service, hotels, conference centers, or related industries
- Proven success leading large, complex operations with full P&L responsibility
- Demonstrated experience opening, mobilizing, launching, or transforming hospitality operations
- Experience leading teams through periods of significant growth, change, or operational complexity
- Strong executive presence and experience managing client relationships
- Strong financial, operational, and strategic planning capabilities
- Experience building high-performing teams and culture from the ground up
- Ability and willingness to relocate to Western Texas
Job Qualifications
- Bachelor's degree
- 15+ years of progressive leadership experience in hospitality or related fields
- Proven ability to lead large-scale operations with full P&L responsibility
- Experience in opening and launching new hospitality operations
- Skilled in team building, talent development, and performance management
- Strong executive presence
- Client relationship management experience
- Strategic planning and financial management skills
- Experience managing complex, fast-paced operational environments
- Willingness to relocate to Western Texas
- Preferred experience in premium hotel, resort, destination, or workforce accommodation operations
- Multi-unit leadership experience
- Knowledge of large construction, infrastructure, industrial, technology, or energy project environments
- Experience managing operations with over 500 employees and significant revenue responsibility
Job Duties
- Lead the startup, mobilization, opening, and ongoing operation of a large-scale workforce hospitality community
- Serve as the senior operational leader responsible for overall site performance
- Establish operational systems, standards, and processes that support long-term success
- Drive operational excellence across hospitality, dining, facilities, transportation, housekeeping, maintenance, recreation, and resident services
- Ensure operational readiness throughout all phases of project growth and expansion
- Create a hospitality culture focused on delivering an exceptional resident experience
- Establish service standards that reflect a premium hospitality environment
- Oversee all resident touchpoints, including arrival experience, accommodations, shared spaces, dining, transportation access, and support services
- Monitor resident satisfaction, community engagement, and service metrics
- implement improvements that enhance quality of life, retention, and experience consistency
- Lead service recovery efforts and continuous improvement initiatives with a guest-first mindset
- Recruit, develop, and retain a high-performing leadership team
- Build organizational capability during rapid growth, start-up activity, operational complexity, and changing business conditions
- Create accountability through clear expectations, talent development, coaching, and performance management
- Serve as the primary operational representative and executive liaison for the community
- Partner closely through trusted relationships with Aramark leadership, executive client stakeholders and project stakeholders to ensure alignment on business objectives
- Maintain full P&L accountability for the operation
- Lead annual business planning, budgeting, forecasting, and cost management efforts
- Utilize data and operational metrics to improve performance and support decision-making
- Align community operations with workforce demand, project occupancy patterns, and employer expectations
- Support employer-linked housing strategies such as reserved inventory, block leasing, or workforce accommodations programs
- Create an environment where residents can recharge, connect, and perform at their best, reinforcing the role of hospitality in workforce productivity and retention
- Lead multiple operational priorities simultaneously in a fast-paced environment
- Manage shifting construction timelines, changing business requirements, and evolving operational demands
- Support future growth initiatives, expansion opportunities, and new community development efforts
- Help develop and refine a scalable workforce hospitality operating model that can be replicated across future sites
- Ensure compliance with fair housing requirements, applicable regulatory obligations, and site operating standards
- Oversee safety, security, transportation, and crisis readiness protocols across the full community environment
- Maintain a safe, stable, well-managed operation for residents, guests, employees, and client stakeholders
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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