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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.19 - $24.94
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
flexible schedule
Professional development opportunities
Job Description
The Community Food Bank (CFB) is a vital non-profit organization dedicated to alleviating hunger and promoting food security within the communities it serves. CFB achieves this mission through the collection, storage, and distribution of nutritious food to individuals and families in need, partnering with a vast network of community agencies, volunteers, and donors. As a well-established institution focused on making a meaningful social impact, the food bank values dignity, integrity, collaboration, and impact in all its efforts to build a hunger-free future. It fosters a supportive work environment where diversity and inclusion are integral, ensuring equal opportunity employment and promoting... Show More
Job Requirements
- High school diploma or equivalent
- at least 1 year of customer service, administrative support, or similar experience
- familiarity with Microsoft Office Suite, Office 365, and ability to learn new platforms
- valid Arizona Driver's License with a clean driving record
- ability to travel to CFB locations
Job Qualifications
- High school diploma or equivalent
- at least 1 year of customer service, administrative support, or similar experience
- familiarity with Microsoft Office Suite and Office 365
- ability to learn new platforms
- valid Arizona Driver's License with a clean driving record
- ability to travel to CFB locations
- 1-2 years of volunteer facing or nonprofit experience preferred
- bilingual English/Spanish preferred
- basic knowledge of volunteer coordination, event support, or customer service functions
- ability to maintain accurate digital and paper records, including data entry and database updates
- ability to manage email, scheduling tools, and communication platforms efficiently
- strong customer service skills with clear and professional communication
- ability to work effectively with individuals and groups from diverse economic, social, cultural, and political backgrounds
- ability to provide clear instructions to volunteers and help orient them to roles and expectations
- understanding of basic volunteer engagement practices and customer service approaches
Job Duties
- Support volunteer recruitment and stewardship for Mobile distributions
- respond to daily inquiries via phone, email, and in person
- assist with recruiting, orienting, and placing individual volunteers for CFB programs and events
- provide support coverage for evening and Saturday volunteer activities as assigned
- assist with weekly volunteer tours and orientation sessions, and follow up engagement processes
- greet volunteer groups and ensure they are connected with the appropriate departments
- support volunteer recognition efforts including card signing, distributing small gifts, and other directed activities
- assist with maintaining and updating the volunteer schedule/calendar
- support coordination of CSV volunteer programs, including scheduling, documentation, and completion requirements
- help ensure volunteer groups and individuals are appropriately assigned and placed based on program needs
- maintain accurate volunteer information in the database and enter volunteer hours and records in a timely manner
- assist with basic database troubleshooting and posting volunteer opportunities
- ensure all volunteer documentation, hours, and requirements are properly recorded according to guidelines
- provide general administrative support to the Volunteer Services Team
- support cross department communication to meet volunteer needs
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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