Volunteer Program Coordinator-Bonita Springs/Lehigh Acres

Chapters Health is a dedicated healthcare organization known for its commitment to providing outstanding patient care and exceptional customer service within its communities. As a respected and mission-driven health system, Chapters Health emphasizes a culture where employees are truly passionate about their work and the impact they make on patients' lives. This company prides itself on fostering a supportive environment where staff and volunteers alike share in the mission to make a difference every day in the lives of those they serve. Employees report a strong sense of purpose, believing deeply in the company's goals and values, which translates to high-quality care and patient satisfaction. Benefits begin from day one, including mileage reimbursement, highlighting the company’s commitment to valuing its workforce and supporting them in their roles.

The role of Volunteer Coordinator at Chapters Health is integral to maintaining the effectiveness and reach of the company’s volunteer services. The Volunteer Coordinator is responsible for planning, coordinating, and supervising all activities related to patient care volunteers. This position acts as a critical liaison between the interdisciplinary healthcare team, volunteers, and the broader community to ensure smooth communication and maximize volunteer engagement. As a member of the Interdisciplinary Group, the Volunteer Coordinator plays a vital role in integrating volunteer efforts into the overall patient care strategy, supporting both clinical staff and patient families. This role involves recruiting, training, assigning, supervising, and evaluating volunteers across various functions including patient care, administrative support, and event assistance. The Coordinator also aids in developing programs and initiatives that foster volunteer morale, such as newsletters, in-service education, support programs, and annual recognition events.

Candidates for this role are expected to bring strong communication skills, attention to detail, and exceptional organizational abilities, along with experience in volunteer coordination, preferably within healthcare settings. Supervisory experience is strongly preferred. The role requires a proactive individual who can work independently, demonstrating initiative and professionalism. Ideal candidates will have a deep understanding of community resources and the ability to network effectively to recruit and retain high-quality volunteers. Bi-lingual capabilities and previous experience in healthcare or social services are considered advantages. The Volunteer Coordinator must possess excellent telephone and computer skills and have the ability to travel within the community, supported by a valid driver’s license and automobile insurance per company policy.

As a key part of the Chapters Health team, the Volunteer Coordinator will also uphold the company’s ethical standards, confidentiality policies, and regulatory compliance responsibilities. This includes maintaining patient and family confidentiality, adhering to safety and security protocols, and participating in ongoing quality improvement initiatives. The Coordinator supports company research and educational activities and is expected to contribute to the continuous improvement of volunteer services and organizational performance.

The compensation pay range for this role is $18.43 to $27.43 per hour, reflecting the value Chapters Health places on quality volunteer coordination. Additionally, the position requires candidates to consent to drug and/or alcohol testing and undergo background screening as part of the company’s commitment to safety and compliance standards. Overall, this role offers an opportunity to join a meaningful mission-focused healthcare organization that values its employees and volunteers and emphasizes professional growth, community engagement, and exceptional patient-centered care.