Volunteer Coordinator-Hope Healthcare-Fort Myers

Cape Coral, FL, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $18.43 - $27.43

Work Schedule

Standard Hours

Benefits

Mileage reimbursement

Health Insurance

Paid Time Off

Professional development opportunities

Employee assistance program

Retirement Plan

flexible schedule

Job Description

Chapters Health is a dedicated healthcare organization passionately committed to delivering exceptional patient care and outstanding customer service within the communities we serve. Known for fostering a culture where employees truly believe in their mission, Chapters Health creates an inspiring work environment that goes beyond being just a job. The company emphasizes a holistic approach to healthcare with a team-oriented mindset focused on making a meaningful difference in patients' lives every day. As part of our team, you will contribute to the overall success of our organization through your commitment, professionalism, and compassion.

The role of Volunteer Coordinator is a vital position within Chapters Health, designed for an individual who shares a passion for service and community engagement. This role is responsible for organizing and overseeing all patient care volunteer activities, ensuring that volunteers are effectively recruited, trained, supervised, and supported to help enhance patient experiences and promote positive community relations. The Volunteer Coordinator functions as a key liaison between staff, volunteers, and the broader community, while actively participating as a member of the Interdisciplinary Group (IDG) to facilitate smooth integration of volunteer services within the healthcare setting. This full-time role offers a competitive pay range between $18.43 and $27.43 per hour, complemented by benefits effective from day one, including mileage reimbursement.

The Volunteer Coordinator will thrive in a challenging yet rewarding healthcare environment where strong organizational and communication skills are essential. This position demands the ability to network with community resources, manage volunteer programs, and maintain meticulous records while upholding the mission and ethical standards of the company. A successful candidate must demonstrate initiative, be capable of independent work, and maintain a professional demeanor that reflects the organization’s values. Bilingual skills, previous experience in healthcare or social services settings, and a background in volunteer supervision are highly preferred.

By joining Chapters Health as a Volunteer Coordinator, you become an integral part of a mission-driven team committed to enriching the lives of patients, families, and volunteers alike. You will support continuous quality improvement efforts, promote community partnerships, and play a key role in maintaining the high standards of care that Chapters Health is known for. Your contributions will not only strengthen the volunteer services department but also enhance the overall patient and community experience, making your role both impactful and fulfilling.

Job Requirements

Bachelor's degree or equivalent combination of education and experience
minimum two years experience in volunteer coordination, preferably in health care
one year supervisory experience preferred
strong networking and knowledge of community resources
excellent communication skills
attention to detail and organizational skills
program development and implementation experience
ability to interact professionally with clients and agencies
bilingual skills preferred
experience in health care or social services preferred
excellent telephone and computer skills
valid driver's license and automobile insurance
ability to travel in community
ability to work independently

Job Qualifications

Bachelor's degree (BA/BS) or an equivalent combination of education and experience
minimum of two (2) years' experience in volunteer coordination, preferably in a health care setting
one (1) year supervisory experience strongly preferred
strong demonstrated capabilities in networking with community resources, and strong knowledge of such resources
strong communication skills (written and verbal) including face-to-face, telephone, and correspondence
strength in attention to detail and organizational skills
program development and implementation skills
ability to interact successfully with clients, families and other agencies to present a positive and professional image
bilingual preferred
previous experience in health care and/or social services setting preferred
excellent telephone and computer skills
valid driver's license and automobile insurance per company policy
ability to travel in community
ability to take initiative and work independently

Job Duties

Meets standards of practice of the Volunteer Services Department
recruits volunteers through community networking activities and marketing efforts
screens potential volunteers through intake calls and interviews, and in training
trains, assigns, supervises and evaluates patient/family care volunteers as well as volunteers for events, speakers bureau, administrative support and various other roles
participates in the development and implementation of programs which enhance the morale and effectiveness of volunteers, volunteer newsletter, volunteer in-services, support programs and annual volunteer recognition
participates in volunteer-related special events, committees and task force groups
maintains records of volunteers, ensuring that all file requirements are met and kept current
serves as a liaison between team members and volunteers on the Interdisciplinary Group (IDG)
performs other duties as assigned