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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $21.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k plan
Job Description
Voco Fiorello - LaGuardia East, an IHG Hotel, is a premier hospitality establishment located near LaGuardia Airport and the vibrant downtown Flushing area. This property offers guests convenient access to notable venues such as Citi Field, Billie Jean King Tennis Center, Forest Hills Stadium, and UBS Arena, as well as shopping at College Point. Designed with sustainability in mind, the hotel features EV charging stations in a secured parking lot and provides a complimentary LaGuardia Airport shuttle service, enhancing the convenience and eco-friendliness of guests' stays. Inside the hotel, guests enjoy a lively entertainment complex that includes three restaurants, karaoke,... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in hospitality or customer service preferred
- ability to use hotel management software
- excellent verbal and written communication skills
- basic computer proficiency
- able to work flexible hours including weekends and holidays
- friendly and professional demeanor
Job Qualifications
- high school diploma or equivalent
- experience in a hotel or related field preferred
- familiarity with hotel management software
- proficiency in Microsoft Office suite
- strong communication skills
- ability to multitask and work under pressure
- problem-solving skills
Job Duties
- greet guests warmly and manage check-ins and check-outs efficiently
- handle guest inquiries and requests with professionalism and care
- coordinate with hotel departments to ensure guest satisfaction
- manage reservations and update guest information accurately
- resolve guest issues quickly and effectively
- maintain front desk operations and ensure a smooth workflow
- process payments and maintain financial accuracy
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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