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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $75,000.00
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
AD and D insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
voco Fiorello - LaGuardia East, IHG Hotel, is a vibrant, dynamic hospitality establishment situated near LaGuardia Airport and downtown Flushing, offering guests unparalleled access to major attractions such as Citi Field, Billie Jean King Tennis Center, Forest Hills Stadium, and UBS Arena. This sustainable hotel stands out with modern amenities including EV charging stations, a secured parking lot, and a complimentary shuttle service to LaGuardia Airport, adding convenience and eco-conscious options for travelers. Featuring three on-site restaurants, a karaoke venue, and an indoor playground, the hotel creates an enjoyable and family-friendly atmosphere for guests and visitors alike. The rooms provide... Show More
Job Requirements
- Minimum high school diploma or equivalent
- At least five years of experience in hotel operations with supervisory responsibilities
- Ability to remain calm and objective under pressure
- Current or willingness to obtain Food Handlers, Alcohol Awareness, CPR, and First Aid certifications
- Availability to work overtime as this is an overtime eligible manager position
- Strong organizational and multitasking skills
- Legal eligibility to work in the job location
Job Qualifications
- At least five years of progressive hotel experience in rooms or food and beverage
- Supervisory experience in a hotel or related setting
- Strong problem-solving and conflict resolution skills
- Excellent communication and interpersonal abilities
- Proficiency with Windows Operating Systems and management software
- Ability to lead and motivate diverse teams
- Experience with budgeting and financial management
- Commitment to upholding high standards of hospitality service
Job Duties
- Supervise multiple departments and drive hotel profitability by managing teams and partnering with the General Manager
- Proactively identify and resolve challenges to ensure smooth hotel operations
- Recruit, hire, and train Guest Services staff and support ongoing employee development
- Maintain clear and effective communication with colleagues and guests
- Handle financial data and support operational decision-making
- Utilize Windows Operating Systems for management tasks and reporting
- Ensure professional appearance and grooming standards are upheld
- Provide exceptional customer service with a friendly, hospitality-focused approach
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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