Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
flexible schedule
Employee Discounts
Training and Development
Job Description
ASM Global is a leading company specializing in the management of public assembly facilities worldwide. Recognized as a top-tier organization in hosting events ranging from concerts and sports games to corporate meetings and private functions, ASM Global ensures that each venue they operate provides an exceptional experience for clients and guests. The company prides itself on professional service, operational excellence, and innovative event solutions, making it a premier employer within the hospitality and event management sectors. One of their prominent locations is the Boeing Center at Tech Port in San Antonio, Texas, a state-of-the-art facility designed to support a wide range of events with modern amenities and a dedicated team. The Boeing Center is part of Tech Port, an innovation hub fostering technology and business growth by providing premium space and services for corporate and community events.
The VIP Server role at ASM Global/Boeing Center at Tech Port is a part-time, hourly position classified as non-exempt, offering an exciting opportunity for professionals seeking to grow within the food and beverage service industry. This position entails delivering high-quality, professional food and beverage services to VIP guests during various events held at the facility. The VIP Server acts as a liaison between clients, facility personnel, and temporary staff, ensuring that all event food and beverage needs are thoroughly met and exceeding guest expectations. This requires exceptional customer service skills, attention to detail, and the ability to work efficiently in a dynamic environment.
As a VIP Server, you will be pivotal to the overall guest experience at the Boeing Center, providing attentive service from set-up through service execution and event close-down. You will assist with preparation tasks, manage guest requests and concerns, and support temporary staff working alongside you during events. The role demands strong organizational skills, effective communication, and the ability to work independently while also collaborating within a team. Due to the nature of events, working hours include evenings, weekends, and holidays, offering flexibility and varied experiences. Physical demands include the ability to stand for extended periods and lift up to 50 pounds, reflecting the active nature of this hospitality role.
Candidates must be at least 21 years old, possess a high school diploma or GED, hold current TABC and Texas Food Handlers certifications, and have a minimum of five years' experience in food service or restaurant settings. The position requires individuals who can adapt swiftly to changing environments, handle customer interactions with professionalism, and maintain a keen eye for detail. The facility fosters a culture of safety, inclusiveness, and equal opportunity, encouraging applicants from diverse backgrounds to join their team. This role offers the chance to work in a reputable facility under the guidance of the Food and Beverage Manager, gaining valuable experience and contributing to memorable client and guest experiences.
The VIP Server role at ASM Global/Boeing Center at Tech Port is a part-time, hourly position classified as non-exempt, offering an exciting opportunity for professionals seeking to grow within the food and beverage service industry. This position entails delivering high-quality, professional food and beverage services to VIP guests during various events held at the facility. The VIP Server acts as a liaison between clients, facility personnel, and temporary staff, ensuring that all event food and beverage needs are thoroughly met and exceeding guest expectations. This requires exceptional customer service skills, attention to detail, and the ability to work efficiently in a dynamic environment.
As a VIP Server, you will be pivotal to the overall guest experience at the Boeing Center, providing attentive service from set-up through service execution and event close-down. You will assist with preparation tasks, manage guest requests and concerns, and support temporary staff working alongside you during events. The role demands strong organizational skills, effective communication, and the ability to work independently while also collaborating within a team. Due to the nature of events, working hours include evenings, weekends, and holidays, offering flexibility and varied experiences. Physical demands include the ability to stand for extended periods and lift up to 50 pounds, reflecting the active nature of this hospitality role.
Candidates must be at least 21 years old, possess a high school diploma or GED, hold current TABC and Texas Food Handlers certifications, and have a minimum of five years' experience in food service or restaurant settings. The position requires individuals who can adapt swiftly to changing environments, handle customer interactions with professionalism, and maintain a keen eye for detail. The facility fosters a culture of safety, inclusiveness, and equal opportunity, encouraging applicants from diverse backgrounds to join their team. This role offers the chance to work in a reputable facility under the guidance of the Food and Beverage Manager, gaining valuable experience and contributing to memorable client and guest experiences.
Job Requirements
- High school diploma or general education degree (GED)
- Must be TABC and Texas Food Handlers certified
- 5 years food service or restaurant experience
- Minimum 21 years of age
- Ability to work evenings, weekends, and holidays
- Ability to undertake and complete multiple tasks
- Ability to maintain effective working relationships with clients, employees, exhibitors, and patrons
- Ability to follow oral and written instructions
- Ability to work under pressure and meet deadlines
- Physical ability to stand for long periods and lift up to 50 pounds
- Willingness to work additional hours as dictated by workload and staffing
Job Qualifications
- High school diploma or general education degree (GED)
- Must be TABC and Texas Food Handlers certified
- 5 years food service or restaurant experience
- Minimum 21 years of age
- Strong orientation to customer service
- Excellent organizational, planning, communication, and inter-personal skills
- Ability to speak effectively before groups of customers
- Ability to work independently with little or no supervision
- Ability to work in both inside and outside environmental conditions
Job Duties
- Provides guest with exceptional, professional, and attentive food and beverage service within
- Assist with the preparation and set-up
- Report any guest concerns and/or complaints to Food and Beverage Manager
- Provide guidance and support to the temporary staff assigned to an event
- Assist in any and all side work including but not limited to cleaning and filling salt and pepper containers, sugar dishes, and creamers
- collecting banquet equipment such as flatware, china, glassware, and serving pieces
- and preparing garnishes, beverages, condiments, and bread
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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