VIP Lounge Manager, Match Day Only

FIFA26 is at the forefront of organizing one of the most anticipated sporting events in the world, the FIFA World Cup 26™. This remarkable tournament stands out as the first to host 48 teams and will be conducted across three countries: Canada, Mexico, and the United States. With this new structure, FIFA26 is setting a new benchmark in the world of sports, aimed at increasing participation and engagement for fans and players alike throughout North America and beyond. This initiative represents an extraordinary occasion to be part of a transformative global experience that unites diverse cultures and celebrates the spirit of football.

As a distinguished event management organization specializing in large-scale international sporting events, FIFA26 emphasizes excellence in execution and guest experience. The organization is deeply committed to creating a seamless, memorable occasion that not only showcases world-class athletics but also delivers superior hospitality and operational management. During the FIFA World Cup 26™, the management and execution of the event involve meticulous planning, coordination with various stakeholders, and implementing innovative solutions to elevate the match day experience for fans, VIP guests, sponsors, and other attendees.

The VIP Lounge Manager position is a fixed-term, match day-only role based in Los Angeles. It involves direct responsibility for delivering exceptional hospitality and operational management within the VIP lounge environment on match days. Reporting to the Guest Operations Stadium Manager, the VIP Lounge Manager will collaborate closely with teams spanning Hospitality, Guest Relations, Venue Management, and many others to ensure flawless execution of VIP and VVIP guest services. This role includes leading and executing the on-site VIP lounge experience—overseeing branding, entertainment, staffing, and decor—and guaranteeing that every guest receives unparalleled world-class service.

The successful candidate will be instrumental in supervising hospitality suppliers to maintain the highest standards of quality, budget adherence, and risk management. Additionally, the VIP Lounge Manager will manage VIK sponsor requirements, ensuring all plans are implemented according to agreements. Active participation in planning meetings and training programs aimed at enhancing customer service standards will be expected, as well as preparing documentation and reports for continuous improvement initiatives. Knowledge sharing and post-event debriefings are vital components to ensure evolving excellence in guest operations.

This opportunity is ideal for professionals with a strong background in guest operations, event services, and VIP hospitality management, particularly within stadium or major sporting event contexts. The ideal candidate will possess superior leadership skills, the ability to make decisive action in dynamic situations, and a strategic vision to contribute positively to FIFA26's global mission. The role comes with an hourly wage of $40, aligned with California's Equal Pay and Opportunity Act, and offers a competitive benefits package including medical, dental, vision, disability insurance, life insurance, and a 401k plan. This is an exciting chance to become part of an iconic global sporting event that promises not only to entertain millions but also to create unforgettable memories for VIP guests from around the world.