You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Temporary
Work Schedule
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
401k Retirement Plan
Job Description
FIFA26 is a pioneering organization spearheading the planning and execution of the FIFA World Cup 26, one of the most prestigious sporting events globally. The FIFA World Cup 26 will be historic as the first tournament to feature 48 teams and will be uniquely co-hosted by three countries: Canada, Mexico, and the USA. This new expanded format is designed to redefine sporting excellence and foster greater participation, engagement, and connection among fans, players, and partners across the North American continent and the world at large. The event’s scale and significance create unprecedented opportunities for sports professionals, hospitality experts, and event... Show More
Job Requirements
- Bachelor's or Master's degree in Sport Management, Business, Hospitality or Event Management
- 5+ years guest operations and event services experience with project management
- Extensive knowledge in stadium operations, guest operations, hospitality and event services methodologies
- Experience managing full lifecycle V/VIP hospitality at major sporting events
- Fluent in English
- Proficient in MS Office and planning software
- Ability to work onsite in Kansas City on match days
- Strong leadership and decision-making skills
- Commitment to guest experience and hospitality excellence
Job Qualifications
- Bachelor's or Master's degree in Sport Management, Business, Hospitality or Event Management
- Postgraduate Education focusing on International Organizations or Sport Management preferred but not required
- Guest Experience and Hospitality Management knowledge
- 5+ years Guest Operations and Event Services with Project Management experience
- Extensive knowledge of stadium and guest operations, hospitality and event services methodologies
- Experience managing end-to-end V/VIP hospitality programs at major sporting events
- Fluent in English
- Spanish and/or French proficiency a plus
- Proficient in MS Office (Excel, Word, PowerPoint, Outlook, Teams, Visio & Project) and planning software and online collaboration tools
Job Duties
- Lead the on-site execution of the VIP lounge guest experience including branding, entertainment, staffing and décor
- Ensure delivery of exceptional, world-class hospitality service to all guests
- Monitor hospitality suppliers to ensure quality, budget compliance and risk management
- Address and escalate queries related to stadium infrastructure and technical aspects of guest areas
- Manage VIK sponsor needs and ensure implementation aligns with agreed plans
- Support world-class training programs focused on delivering exceptional customer service
- Participate in planning meetings, provide updates, and prepare documents to support guest experience initiatives
- Fill in required reports and escalate necessary issues to the central team
- Ensure successful knowledge sharing and post-event debriefing for Guest Operations
Job Criteria
Experience
Expert Level (7+ years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: