VIP lounge attendant (concierge attendant) - Must have serving experience

Concord Hospitality is a well-established full-service hotel company renowned for its commitment to quality, integrity, and community. With a focus on providing exceptional guest experiences, Concord Hospitality operates a portfolio of hotels that emphasize high standards of service and employee satisfaction. The company places a strong emphasis on building a positive work environment where every associate feels valued and supported, reflected in their mission to create a "Great Place to Work for All." Concord Hospitality's culture is founded on five cornerstones: Quality, Integrity, Community, Profitability, and Fun, making it an engaging and rewarding place for hospitality professionals to grow their careers.

The Concierge Attendant position at Concord Hospitality is a crucial role within their full-service hotels. This role centers around delivering the total "Guest Experience" by serving as the primary point of contact for guests seeking local insights and personalized assistance. If you love serving others, making people smile, and excel at giving restaurant and entertainment advice, you will find this position both fulfilling and impactful. The Concierge Attendant enriches guests' stays by providing tailored recommendations, directions, and ensuring guests discover the best attractions in the area, thereby making their visit memorable.

This position offers a competitive hourly wage ranging from $15.00 to $16.80, making it an attractive opportunity for individuals who thrive in dynamic and guest-focused environments. The schedule is varied within Monday through Friday, covering second-shift hours. Beyond providing recommendations and directions, the Concierge Attendant at Concord Hospitality performs a variety of duties aimed at enhancing guest comfort and satisfaction while upholding the company's standards. These include following company policies and procedures rigorously, maintaining professional appearance and demeanor, and safeguarding confidential information and company assets.

The role demands excellent interpersonal skills, as you will welcome and acknowledge guests warmly, anticipate and address guest service needs proactively, and demonstrate genuine appreciation in all guest interactions. Effective communication is vital, including clear and professional spoken and written exchanges, as well as courteous telephone etiquette. Collaborating with colleagues and supporting team goals helps maintain a positive work atmosphere and ensures consistent guest service quality. Physical requirements include the ability to stand, sit, or walk for extended periods and manage light lifting tasks.

Joining Concord Hospitality means becoming part of a vibrant team that prizes career development and work-life balance. The company invests in its associates through extensive training programs, competitive wages, and comprehensive benefits packages. Full-time employees enjoy medical, dental, vision, life, and disability insurance, alongside a 401(k) plan with a company match and tuition assistance. Employees also receive discounted hotel stays as part of their benefits, contributing to a fulfilling and supported career path.

If you take pride in delivering outstanding guest service and want to be part of a fun, inclusive team where diversity and inclusion are prioritized, this Concierge Attendant opportunity at Concord Hospitality could be your ideal next step. The company is committed to equal employment opportunities and maintaining a drug-free workplace, ensuring a respectful and safe working environment for all associates.