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Job Overview
Employment Type
Temporary
Work Schedule
Flexible
Benefits
Fixed term contract
diversity and inclusion
Opportunity to work on a global event
Collaboration with international teams
Professional Development
Job Description
FIFA World Cup 26 is poised to be one of the most monumental sporting events, uniting fans and players from across the globe in a celebration of excellence, competition, and cultural exchange. Marking the first time the tournament will feature 48 teams and be hosted by three countries — Canada, Mexico, and the United States — this event is set to redefine what it means to deliver world-class sports entertainment. The organizing body behind FIFA World Cup 26 is committed to providing a seamless, high-quality experience for all involved parties, including athletes, officials, guests, and fans. Their mission emphasizes inclusivity,... Show More
Job Requirements
- Bachelor’s degree in a relevant field
- Five years experience in planning and leading in a guest-related service environment
- Ability to work outside core working hours including online workshops accommodating different time zones
- Strong background in managing high-end or luxury hotel services
- Proven ability to manage high-profile clients and coordinate with hotel management
- Experience in monitoring invoices, reconciling accounts, and ensuring contract compliance
- Skill in on-the-spot issue resolution and managing operations under pressure
- Understanding of tournament operations and large-scale accommodation management
- Fluency in English
- Proficiency in MS Office and planning software
Job Qualifications
- Bachelor’s degree in a relevant field such as business administration, management, leadership, or entrepreneurship
- Postgraduate education focusing on international organizations or sport management preferred but not required
- Fluency in English, Spanish and/or French proficiency is a plus
- Proficient in MS Office including Excel, Word, PowerPoint, Visio, and Project
- Skilled in planning software and online collaboration tools
- Five years experience in planning and leading in a guest-related service environment
- Strong background in managing high-end or luxury hotel services, ensuring VIP and VVIP guest experiences meet premium standards
- Proven ability to manage high-profile clients and coordinate with hotel management
- Experienced in monitoring invoices, reconciling accounts, and ensuring contract compliance
- Ability to liaise effectively with FIFA functional areas, hotel staff, and other key stakeholders
Job Duties
- Consolidate requirements from all FIFA functional areas at the VIP hotel
- Provide a centralized overview to hotel management and FIFA HQ
- Oversee the activation of all FIFA-reserved services at the VIP hotel
- Coordinate the hotel briefing before the first arrivals
- Participate in daily meetings with hotel staff and FIFA functional areas to review arrivals, room allocations, no-shows, and FIFA club updates
- Manage and verify rooming lists, ensuring accurate room assignments per FIFA service levels
- Conduct pre-checks of VVIP suites to ensure correct room setup and collateral placement
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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