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Job Overview
Employment Type
Temporary
Part-time
Hourly
Compensation
Hourly
Exact $15.97
Work Schedule
Flexible
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career Development
Job Description
Live Nation Entertainment stands as the premier global force in live entertainment, encompassing the industry giants Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster commands the ticketing landscape worldwide with over half a billion tickets sold annually, serving a diverse clientele exceeding 12,000. Live Nation Concerts champions live entertainment by promoting more than 40,000 shows and 100+ festivals yearly, showcasing the talents of nearly 4,000 artists across over 40 countries. Live Nation Media & Sponsorship harnesses these platforms to craft strategic music marketing programs that bridge over 1,000 brands with 98 million fans attending live events each... Show More
Job Requirements
- High school diploma or equivalent
- Working knowledge of high-end restaurant operations and/or VIP nightclub operations and high-end guest relations
- Problem solving skills
- Experience in selling to high-end, VIP clients
- Skill in diplomacy
- Ability to handle multiple tasks
- Verbal skills
- Organizational skills
- Interpersonal skills
- Ability to diffuse possibly volatile situations with tact and diplomacy
- Must have a flexible schedule
- Ability to stand for extended periods
- Ability to lift or move up to 25 lbs using proper lifting techniques
- Comfortable working in a fast-paced, often loud and stressful environment
Job Qualifications
- High school diploma or equivalent
- Working knowledge of high-end restaurant operations and/or VIP nightclub operations and high-end guest relations
- Experience in selling to high-end, VIP clients
- Skill in diplomacy
- Ability to handle multiple tasks
- Strong verbal skills
- Strong organizational skills
- Excellent interpersonal skills
- Ability to diffuse possibly volatile situations with tact and diplomacy
- Flexible schedule
Job Duties
- Sell VIP upgrades, premium seats, priority entry and various premium upgrade products and experiences to general admission concert patrons on nights of shows
- Handle the sale from pitch, payment processing, to experience fulfillment
- Check in, escort, and assist VIP clientele throughout their venue visit ensuring all clients have a VIP experience
- Anticipate VIP client needs to ensure guest satisfaction
- Give proper recognition to Foundation Members, Live Nation Executives and VIP clients to instill appreciation for their membership and patronage
- Build strong relationships with Foundation Room members and VIP clients
- Utilize and develop CRM program for House of Blues VIP clientele
- Coordinate operations on night of shows with Ops Director, servers, and security to ensure premium experiences are delivered
- Execute nightly VIP setup including check in, VIP seating areas, VIP table top personalization and VIP area signage as needed
- Maintain articulate vocabulary and ability to adapt and socialize with current audience
- Maintain exemplary and professional grooming standards
- Occasionally work special events scheduled throughout the venue
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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