Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
The Graton Resort & Casino, located in Sonoma County, California, is a premium entertainment and hospitality destination offering guests a sophisticated blend of gaming, dining, and live entertainment experiences. As part of the Harrah's Entertainment and Caesars Entertainment family, the resort is dedicated to providing exceptional service, luxury amenities, and a vibrant atmosphere to visitors from around the region and beyond. The casino combines the excitement of gaming with fine dining establishments, bars, and lounges to offer a comprehensive experience for all patrons. This well-established resort prides itself on cultivating a company-wide culture that emphasizes hospitality, professionalism, and guest satisfaction.
The VIP Bartender position at Graton Resort & Casino plays a crucial role in maintaining the high standards of service expected by the resort's discerning clientele. The role is designed for bartenders who possess extensive knowledge of drink menus, including wines, spirits, and specialty beverages. This position involves full beverage service responsibilities within the bar and lounge areas, including the integration of food and wine pairing services where necessary. Bartenders at Graton are expected to demonstrate proficiency in drink preparation, adhere strictly to company standards for pouring and portion control, and maintain an organized and well-stocked work environment. Moreover, a VIP Bartender must be adept at using point-of-sale systems responsibly, accurate cash handling, and managing inventory to ensure smooth operations.
Beyond beverage preparation, the VIP Bartender acts as an ambassador for the casino’s brand, actively engaging with guests, anticipating their needs, and ensuring a memorable service experience. The role demands a high level of professionalism, interpersonal skills, and physical stamina to manage the demanding pace of a full-service bar. Candidates must be at least 21 years of age and possess or be able to obtain all necessary certifications, including responsible beverage service and food handler certifications, along with a regulatory license from the Graton Gaming Commission. Flexibility in scheduling is essential, as bartenders are required to work weekends, holidays, and variable shifts.
This full-time role supports the resort’s mission to uphold its reputation as a premier entertainment destination by delivering impeccable service standards and nurturing a welcoming environment. By joining Graton Resort & Casino as a VIP Bartender, you become part of a dynamic team committed to excellence, teamwork, and continued professional development in the hospitality industry.
The VIP Bartender position at Graton Resort & Casino plays a crucial role in maintaining the high standards of service expected by the resort's discerning clientele. The role is designed for bartenders who possess extensive knowledge of drink menus, including wines, spirits, and specialty beverages. This position involves full beverage service responsibilities within the bar and lounge areas, including the integration of food and wine pairing services where necessary. Bartenders at Graton are expected to demonstrate proficiency in drink preparation, adhere strictly to company standards for pouring and portion control, and maintain an organized and well-stocked work environment. Moreover, a VIP Bartender must be adept at using point-of-sale systems responsibly, accurate cash handling, and managing inventory to ensure smooth operations.
Beyond beverage preparation, the VIP Bartender acts as an ambassador for the casino’s brand, actively engaging with guests, anticipating their needs, and ensuring a memorable service experience. The role demands a high level of professionalism, interpersonal skills, and physical stamina to manage the demanding pace of a full-service bar. Candidates must be at least 21 years of age and possess or be able to obtain all necessary certifications, including responsible beverage service and food handler certifications, along with a regulatory license from the Graton Gaming Commission. Flexibility in scheduling is essential, as bartenders are required to work weekends, holidays, and variable shifts.
This full-time role supports the resort’s mission to uphold its reputation as a premier entertainment destination by delivering impeccable service standards and nurturing a welcoming environment. By joining Graton Resort & Casino as a VIP Bartender, you become part of a dynamic team committed to excellence, teamwork, and continued professional development in the hospitality industry.
Job Requirements
- Ability to communicate effectively with guests, team members, and management in both written and verbal form
- One year of prior bartending experience in a similar role and environment
- Ability to handle a flexible work schedule including weekends, holidays, and all shifts
- Must be at least 21 years of age
- Ability to carry full trays and bus trays
- Must possess or obtain a Responsible Beverage Service State Certification
- Must be able to obtain a license from the Graton Gaming Commission
- Must possess or obtain a California Food Handler Certification
Job Qualifications
- Ability to communicate effectively with guests, team members, and management in both written and verbal forms
- One year of prior bartending experience in a similar role and environment
- Ability to handle a flexible work schedule including weekends, holidays, and all shifts
- Must be at least 21 years of age
- Ability to carry full trays and bus trays
- Must possess or obtain a Responsible Beverage Service State Certification
- Must be able to obtain a license from the Graton Gaming Commission
- Must possess or obtain a California Food Handler Certification
Job Duties
- Practice, support, and promote Graton Resort & Casino's culture and service standards
- Know the types of classes and brand names of products offered
- Prepare and pour drinks in a timely manner following company standards
- Maintain thorough knowledge of drink recipes and appropriate glassware
- Keep bar, lounge, and side stations clean, stocked, and organized
- Verify par levels and report shortages or needs to management
- Be approachable to guests and anticipate their needs
- Deliver food and beverage items promptly
- Inform manager of any team or guest-related opportunities
- Manage time effectively with minimal supervision
- Follow all health and safety regulations and maintain bar cleanliness
- Operate InfoGenesis POS screens and handle cash transactions accurately
- Handle chemicals safely and know MSDS locations
- Accountable for cash variances within plus or minus ten dollars
- Verify all liquor deliveries and report discrepancies
- Maintain personal grooming and uniform standards per company policies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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