Vice President of Operations - Collegiate Hospitality

Farmers Branch, TX, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

employee wellness program

Career development opportunities

Employee assistance program

Job Description

Aramark is a leading global provider of food, facilities, and uniform services, proudly serving millions of guests every day in 15 countries around the world. Rooted in service and driven by a strong purpose, Aramark is dedicated to doing great things for its employees, partners, communities, and the planet. The company fosters a culture where employees can grow professionally, develop their talents, pursue their passions, and contribute to meaningful work. With a commitment to diversity and inclusion, Aramark ensures equal employment opportunity and a supportive work environment free from discrimination based on race, color, religion, national origin, age, sex, gender, disability, sexual orientation, gender identity, and other legally protected characteristics.

This job posting is for the position of Vice President of Operations (VPO) within Aramark Collegiate Hospitality, focusing on managing multiple accounts or a significant multi-site account generating revenue exceeding $160 million. The VPO is responsible for driving operational excellence across the client portfolio by galvanizing teams under a unified growth and operational platform. This role requires the development and maintenance of overall strategic direction, operational priorities, and execution plans that improve operational efficiency, revenue generation, profit margins, and client retention. The Vice President of Operations will collaborate closely with internal teams such as Sales, Human Resources, Finance, Marketing, Supply Chain, and Compliance, as well as external partners to identify innovative solutions and enhance service delivery aligned with clients' evolving needs. The position demands a resilient leader who can inspire and lead highly productive teams by leveraging communication skills, empowerment, and coaching. Candidates must reside within the South territory, including Texas, Oklahoma, Arkansas, Louisiana, or Mississippi, with a strong preference for Texas-based applicants. The role involves up to 75% overnight travel within the defined region. Overall, this position plays a pivotal role in shaping the success of Aramark’s Collegiate Hospitality operations in the South territory, emphasizing client satisfaction, operational improvement, strategic growth, and leadership development.

Job Requirements

Bachelor's degree
Minimum of 10-12 years of progressive general management experience
Experience in contract food service sector preferred
Proven ability to manage client relationships
Strong leadership and management skills
Experience with business analysis and project management
Ability to set strategy and drive process improvements
Effective communication skills
Experience managing multiple projects and teams remotely
Ability to select and develop top talent
Excellent presentation skills
Willingness to travel overnight up to 75%
Residency in Texas, Oklahoma, Arkansas, Louisiana, or Mississippi, preferably Texas

Job Qualifications

Bachelor's degree required, master’s degree desired
Minimum of 10-12 years of progressive responsibility, successful experience in general management with full P&L responsibility
Contract food service sector preferred
Proven leadership and experience with managing effective client relationships that are high, wide and deep
Demonstrated leadership skills including broad knowledge of management practices and good business analysis/project management skills
Demonstrated ability to grasp a large, complex, global business at a base level and use this understanding to set overall strategy and drive business process improvement
Adept business savvy to effectively communicate and work with other executives in support of achieving business and systems goals
Strong business planning skills to complete strategic projects with implications for business areas with rapidly evolving business processes
Must possess a balanced perspective on strategic and tactical issues
Proven ability to manage numerous projects, as well as resources, remotely in a highly dispersed organization
Established ability to select top talent and create a productive environment that promotes initiative, innovation, continuous learning, and development of key leaders for future advancement
Excellent communication and presentation skills with a range of audiences including clients, front-line managers, and C-level leaders

Job Duties

Manage all facets of current and future client(s) portfolio including sales, finance, human resources, and customer service including full P&L accountability
Drive new sales growth within existing client base and ensure the delivery of exceptional customer service to our clients
Develop short- and long-term operational strategies in partnership with senior team members and lead the design, development, and execution of those strategies to achieve measurable outcomes in a timely, cost-effective manner
Lead and manage a highly productive, motivated and driven team through strong communication, empowerment, reward, and coaching techniques
Maintain close working relationships with partner group in functional areas, including Sales, Human Resources, Finance, Marketing, Supply Chain, and Compliance
Partner with the business unit leaders and other key stakeholders to inspire change and implement new business processes